Registration, Cod and Bacs, open in new tab

This topic has 12 replies, 3 voices, and was last updated 10 years ago ago by Eva Kemp

  • Avatar: GL Makeup
    GL Makeup
    Participant
    November 11, 2014 at 10:22

    Dear 8theme,
    we have purchased the Legenda theme. It is great work congrat!

    we have 3 question/ problems please help us.
    Our site is: http://makeupwebshop.hu/ (not finished yet)

    1., Registration

    From the right top of the page the ‘Register’ disappered. If you click to Log in (Bejelentkezés) you can not register. Fill in the form then click on register and nothing happens.
    In WP Settings>General> everyone can register is checked.
    But on the Checkout page after you fill in the Invoice address you can register.

    2., Shipping and payment
    We have 3 shipping method: flat rate ( in translation Kiszállítás – Fizetés előre, utalással), local delivery (Kiszállítás – Fizetés utánvéttel készpénzben) and lockal pickup (Személyes átvétel).
    And we have 2 payment method CoD (Fizetés az áru átvételekor (Utánvétel)) and BACS (Fizetés banki előre utalással).
    The Cod belongs only to the Local delivery. BACS connected to flat rate and local pickup.
    For example if somebody on the checkout page choose the flat rate you can see only the BACS – it is good. But if he change his mind and change the shipping method from flat rate to local delivery the bacs does not change automatically to Cod. You can see the CoD but the radio button check does not change automatically. The customer have to change manual and if he forget this it could be a problem.
    Is it possible when you change the shipping method on the checkout page from any other to local delivery the payment method will change automatically to Cod (check the radio button automatically)? Or maybe the BACS disapper ?
    We set the Cod to default payment method but is does not help.

    3., On the home page banners (down) we linked pages. We would like to open link in new tab but it open the link in the same tab.
    We use the target blank command but it does not help. How can we open the link in a new tab?

    Thank you very much for your help in advance.

    Kind regards

    11 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    November 11, 2014 at 15:41

    Hello,

    1. Please read our documentation how to create Register page:
    https://www.8theme.com/demo/docs/legenda/index.html#!/registration_page

    2. Does this problem persist with default WordPress theme? If so you need contact Woocommerce support as this is their configuration.

    3. Sorry, but unfortunately there is no such option in the theme.

    Regards,
    Eva Kemp.

    Avatar: GL Makeup
    GL Makeup
    Participant
    November 20, 2014 at 11:29

    Dear Eva,

    thank you very much.

    1., We have created a registration page and it works fine you can register after you click on the Registration button on the top right.

    But if you are a new user and click on the Log in button and then fill in the Registration on the right side – it refresh and nothing happens.

    Please check it. http://makeupwebshop.hu/my-account/

    2., If you are NOT logged in you can see on the wishlist page and my account page this: SET YOUR ACCOUNT MENU IN APPERANCE > MENUS

    How can I remove it (i dont want an account menu)

    Thank you in advance

    Kind regards

    Avatar: Eva
    Eva Kemp
    Support staff
    November 20, 2014 at 18:21

    Hello,

    1. Please provide us with FTP credentials. We’ll check this issue.
    2. I’ve checked your site and haven’t seen “SET YOUR ACCOUNT MENU” message. Maybe you meant it’s displayed when you’re logged in, didn’t you? Could you please show a screenshot and provide us with wp-admin panel credentials in Private Content?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: GL Makeup
    GL Makeup
    Participant
    November 23, 2014 at 13:04

    Dear Eva,

    we send you the details in provate content.

    Thank you in advance

    Kind regards

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 24, 2014 at 11:57

    Hello,

    We are unable to log in to your FTP account getting an error:
    Response: 550 PWD: Permission denied
    Error: Failed to retrieve directory listing

    Please check it.

    I’ve disabled sidebar on the Account page on Theme Options > Shop > Enable sidebar on “My Account” page > Off.

    Regards,
    Eva Kemp.

    Avatar: GL Makeup
    GL Makeup
    Participant
    November 24, 2014 at 16:59

    Dear Eva,

    thank you for the #2 Very quick support! 🙂

    The FTP details send you in private

    Kind regards

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 24, 2014 at 17:32

    Hello,

    Please check registration form now.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: GL Makeup
    GL Makeup
    Participant
    November 25, 2014 at 11:48

    Dear Eva,

    everything works fine.

    Thank you very much for your help! We worked with a lot of theme until now but it is the best ever!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 25, 2014 at 11:54

    Hello GL Makeup,

    You’re welcome!
    We will be very grateful if you could leave a rating for our theme and your review.
    http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906

    Regards,
    Robert Hall.

    Avatar: GL Makeup
    GL Makeup
    Participant
    November 25, 2014 at 12:00

    Dear Robert,

    it is done, 5 stars.

    Kind regards

    Avatar: Eva
    Eva Kemp
    Support staff
    November 25, 2014 at 13:37

    Hello,

    Thank you for your feedback.
    We really appreciate it!

    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

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