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Registration not working - by agustin - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Robert Hall

agustin

Participant

December 18, 2014 at 16:42

the create new account form is not working
when user adds email and password and clicks go
, NOTHING HAPPENS.

please advice… need to go live :/

Please, contact administrator
for this information.

#30325 Copied

7 Answers

Eva Kemp

Support staff

December 18, 2014 at 16:57

Hello,

Please update the theme to the latest 2.5 version.
Don’t forget to create a back up of the files and database before update!

Thank you.
Regards,
Eva Kemp.

#30330 Copied

agustin

Participant

December 19, 2014 at 18:14

when I load this product I get a empty page…
why?
other produts work well!

i have updated the theme.
thanks!

Please, contact administrator
for this information.

#30505 Copied

agustin

Participant

December 19, 2014 at 18:34

after I have updated the theme all my site, to go live, i found that something is making big trouble…cant find out what!!! i dont know if is the theme or a plugin, tried deactivating all of them but cannot find a cause…is very strange.

#30508 Copied

Eva Kemp

Support staff

December 19, 2014 at 19:19

Hello,

When accessing the site http://clubdevinoslosada.com it’s redirecting to this link http://www.losadavinosdefinca.com/ . Did you create redirects?
How can we replicate the issue? Could you please describe with more details?

Thank you.
Regards,
Eva Kemp.

#30517 Copied

agustin

Participant

December 19, 2014 at 20:00

Dear Eva,
temporary I have disabled the site.
please try to log in first and then you will be able of seeing it
as there is a blocking for non logged users that redirects to this other page.
http://www.domain.com/wp-content
and use the login information added in the “private” box

what is happening is very strange, its the first time i see something like this.

#30524 Copied

agustin

Participant

December 19, 2014 at 20:00

login info

Please, contact administrator
for this information.

#30525 Copied

Robert Hall

Support staff

December 20, 2014 at 08:35

Hello,

You have 2 Legenda themes. Please delete old version and reupdate your theme again.
Also I don’t see Register page in Pages. Read more here how to create register page:
https://www.8theme.com/demo/docs/legenda/index.html#!/registration_page

Regards,
Robert Hall.

#30548 Copied
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