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Regular price not visible in cart and checkout for products on sale

This topic has 4 replies, 3 voices, and was last updated 2 weeks, 3 days ago ago by Andrew Mitchell

  • Avatar: Plethora
    Plethora
    Participant
    November 25, 2024 at 21:52

    regular price not visible in cart and checkout for products on sale

    The amount saved or any indication is not visible on the cart and checkout page for products on sale. only the sale price is visible, the regular price should be there, and the amount saved or discount percentage should be visible.

    #425206 Copied
    3 Answers
    Avatar: Plethora
    Plethora
    Participant
    November 26, 2024 at 10:09

    While the product is on sale price, the cart and checkout is not showing regular prices. there only the sale price is visible. which creates confusion.

    The product in the screenshot is at 20% discount. but nothing shows that.

    Files is visible for topic creator and
    support staff only.
    #425259 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    November 27, 2024 at 08:56

    Dear @Plethora,

    Thank you for reaching out to us.

    We would like to inform you that the pricing displayed on the cart page is managed by the WooCommerce plugin. For your reference, you can also test this functionality on the Storefront theme here: [Storefront Demo](https://themes.woocommerce.com/storefront/product/touchscreen-mp3-player/).

    If you believe this feature could benefit from further enhancement, we kindly suggest submitting a feature request to the WooCommerce team. They may consider incorporating improvements in future updates. You can submit your request here: [WooCommerce Feature Requests](https://woocommerce.com/feature-requests/woocommerce/).

    Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    #425417 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 9, 2024 at 06:26

    Dear Plethora,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #426833 Copied
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The issue related to '‘regular price not visible in cart and checkout for products on sale’' has been successfully resolved, and the topic is now closed for further responses

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