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Related and Up-sell product position - by finleydesign

This topic has 37 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

finleydesign

Participant

September 2, 2015 at 10:53

So you have seen the image attached above and see no issue?? How can you not see an issue, thats an actual screen grab from an iPhone 5

#83895 Copied

finleydesign

Participant

September 10, 2015 at 09:55

Bump, Hi still not sure how you can see that screenshot form an actual mobile and say you do’t see a problem, ignoring this post doesn’t make it go away!

#85888 Copied

Eva Kemp

Support staff

September 10, 2015 at 12:20

Hello,

We’re sorry for a long delay.
Please update parent theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#85923 Copied

finleydesign

Participant

September 23, 2015 at 13:29

Didn’t make any diffference, I am testing this on simplyplush.co.uk which I have updated to the latest still me and the client had the mobile phone issue

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Stan Russell

Participant

October 7, 2015 at 10:25

Hello finleydesign,

We’re sorry for a delay.
Do you still have this issue with our theme?

Regards,
Stan Russell.

#92094 Copied

finleydesign

Participant

October 21, 2015 at 12:29

Yes no one replies!

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Eva Kemp

Support staff

October 21, 2015 at 13:18

Hello,

As I remember we edited files for you to display related products just under the content, and not under sidebar on single product page.
Please cancel all changes and revert default theme files back. After that check your site.

Thank you.

Regards,
Eva Kemp.

#95338 Copied
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