Related products - by webdev - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 5 years, 9 months ago ago by Olga Barlow

  • Avatar: webdev
    webdev
    Participant
    February 15, 2019 at 07:56

    please see this page:

    layout of the related product looks terrible:
    1/ product images are enormous
    2/ product images are not resizing to a standard size

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 15, 2019 at 08:17

    Hello,

    Please provide temporary wp-admin access.

    Regards

    Avatar: webdev
    webdev
    Participant
    February 17, 2019 at 22:40

    I have included them in the private area – thanks

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 18, 2019 at 12:27

    Hello,

    It’s because you are using the too thick images. Add the following code to Theme Options > Custom CSS to limit the height for your image block

    .owl-carousel .owl-item .content-product img, .content-product img {
        width: auto;
        margin: auto;
    }
    .content-product .product-content-image img {
        max-height: 300px;
    }

    Regards

    Avatar: webdev
    webdev
    Participant
    February 19, 2019 at 06:12

    this has not fixed the issue – actually it seems to be worse. the height is not being constrained – for example an image that is 517px high is being stretched to 811px high. I have given you the admin details previously – could you please fix this as it look awful!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 19, 2019 at 10:01

    Hello,

    You are using the CDN cache and did not clear it. Please, clear the plugin and CDN cache and check the site after that!

    Regards

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