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Related Products - by MAHDAR - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Rose Tyler

MAHDAR

Participant

June 24, 2024 at 23:49

Hello, I hope you are well

I used elementor page builder to design the product page with xstore elements

The suggested products section does not seem to work well and displays the wrong products

Please, contact administrator
for this information.

#401342 Copied Theme version: 9.3.13

3 Answers

Rose Tyler

Support staff

June 25, 2024 at 07:14

Hello MAHDAR,

Thank you for reaching out to us.

Related Products is a section on some templates that pulls products from your store that share the same tags or categories as the current product.
These products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.
Read more – https://woocommerce.com/document/related-products-up-sells-and-cross-sells/
Our theme simply facilitates the display of these products as determined by the WooCommerce plugin.

Best Regards,
8Theme’s Team

#401390 Copied

MAHDAR

Participant

June 25, 2024 at 23:58

Thank you for your advice

I wrote a code so that all discounted products are placed in the sale category, and now the products that are in the sale category are mixed in related products.

I also added the hide sale option in the Elementor element, but it is still displayed

Please watch the video

Please contact administrator
for this information.

#401634 Copied

Rose Tyler

Support staff

June 26, 2024 at 07:21

Hello MAHDAR,

We hope this message finds you well.

We kindly request that you review the video content you submitted, as it appears to contain only one line of text and no additional information https://prnt.sc/61UkJ2xSgIU8

Furthermore, we would appreciate it if you could clarify whether you have implemented any custom code that might be causing issues, as we are currently unable to determine the specifics of the problem.

Please note that while we strive to provide comprehensive support, we are unable to assume responsibility for issues arising from custom code implemented by our users.

Thank you for your attention to this matter. We look forward to your prompt response.

Best Regards,
8Theme’s Team

#401663 Copied
Tagged: customizable wordpress themes, ecommerce website design, related products feature, seo friendly woocommerce themes, woocommerce related products, woocommerce wordpress themes, wordpress online store themes
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