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Related products don't show correct

This topic has 10 replies, 6 voices, and was last updated 4 years, 5 months ago ago by Olga Barlow

martijntje

Participant

February 24, 2019 at 11:04

Hello there,

My related products don not seem to show correct. Can you advise me how to change this?

Please, contact administrator
for this information.

#209719 Copied Theme version: latest WooCommerce version: latest

9 Answers

Eva Kemp

Support staff

February 24, 2019 at 12:53

Hello there,

Thanks for being our customer. If you are talking about the price and product title display https://gyazo.com/94bc47c77b21980e0efb4396765e6780, please make sure if you haven’t changed any css, or use any external plugin with our theme.

If no plugins conflict with our theme, check how it looks with default Woocommerce theme activated.

You may also attach your WP-admin details so we may check.

Regards

#209725 Copied

martijntje

Participant

February 25, 2019 at 18:32

I do not seem to get it right. Can you have a look?

Please contact administrator
for this information.

#209828 Copied

John Holden

Support staff

February 26, 2019 at 04:18

Hi,

It caused by Custom CSS http://prntscr.com/mq547r

Regards,

#209835 Copied

martijntje

Participant

February 27, 2019 at 18:45

Tnx!

#210012 Copied

Olga Barlow

Support staff

February 27, 2019 at 19:01

You are welcome!

Regards

#210015 Copied

Bas Kling

Participant

June 14, 2020 at 13:20

Hi Martijn,

have you been able to select specific products to show in the Related Products carousel? I’m struggling a bit, cause WooCommerce seems to display randomly selected products despite the fact that I’ve submitted specific products in the WooCommerce dashboard

#240772 Copied

Rose Tyler

Support staff

June 14, 2020 at 13:47

Hello Bas_Kling,

Please read this article – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

Regards

#240775 Copied

Bas Kling

Participant

June 14, 2020 at 13:55

I know this page 😉
First thing that pops up: “Note: related products, up-sells and cross-sells are all sorted randomly.”

I’m looking for a way to not have this sorted randomly but in fact specify products…

EDIT: what I’m actually looking for, is a cross-sell widget in the single products page editor (already using all of my customer HTML blocks). I’ll create a feature request

#240777 Copied

Olga Barlow

Support staff

June 15, 2020 at 20:30

Hello,

You may try a third-party plugin to choose custom related products, for example, https://wordpress.org/plugins/wt-woocommerce-related-products/

You are using single product layout without sidebar so go to Theme Options > WooCommerce > Single product > change location of the Upsells http://prntscr.com/t0b2cz

Regards

#240888 Copied
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