Return to previous page

Related products not showing the same category of product

This topic has 2 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

mariangio

Participant

April 9, 2023 at 11:08

Hi. I have a product page showing the related products below but I noticed it is not showing the right category.
Here my primary category is jewelry and I would think that it is showing the jewellery products below but it is not.
Why and how to fix that? Thanks@

Please, contact administrator
for this information.

#352741 Copied Theme version: 9.05 WooCommerce version: 4.7

1 Answer

Rose Tyler

Support staff

April 9, 2023 at 12:09

Hello, Mariangio,

Thank you for contacting us and for using XStore.

Related products functionality comes from WooCommerce plugin – https://woocommerce.com/document/related-products-up-sells-and-cross-sells/ Our theme doesn’t affect it, you will have the same result even with Storefront (default WooCommerce theme) activated.

Kind Regards,
8theme team

#352750 Copied
Tagged: related products, same category, showing, themes, woocommerce, wordpress
Viewing 2 results - 1 through 2 (of 2 total)