Return to previous page

Related products slider issues - by mojiphili

This topic has 11 replies, 3 voices, and was last updated 5 years, 8 months ago ago by Olga Barlow

mojiphili

Participant

June 22, 2019 at 13:51

Hi
Related products slider have issues for rtl mode.

When add more than 4 Upsells product for show on related products slider in rtl mode always appear ajax loader but in ltr mode it work true.

LTR mode pic
https://ibb.co/ygRLdPF

Rtl mode pic
https://ibb.co/sCCmyCH

Please, contact administrator
for this information.

#216022 Copied Theme version: 5.3.1 WooCommerce version: 3.6.4

10 Answers

Rose Tyler

Support staff

June 22, 2019 at 14:29

Hello,

Thanks for contacting us.
I’ve passed this problem to our developers. They will be able to check it on Monday (due to weekends).
We will let you know.

Regards

#216023 Copied

mojiphili

Participant

June 24, 2019 at 10:25

Hi
Today is Monday.
I wait for resolve problem

#216072 Copied

Olga Barlow

Participant

June 24, 2019 at 10:51

Hello,

We’ll send you the fix until the end of the day. Sorry for this delay.

Regards

#216075 Copied

Olga Barlow

Participant

June 24, 2019 at 18:10

Hello,

Our developers checked the problem but they need some more time to fix the issue.
We found that it’s a conflict of some slider options. Once we solve the problem we’ll contact you. Thank you for understanding.

Regards

#216127 Copied

mojiphili

Participant

June 24, 2019 at 18:14

Hello
I understand, I waiting

thank you for good support

#216128 Copied

Olga Barlow

Participant

June 25, 2019 at 09:53

Hello,

Thank you for understanding!

Regards

#216145 Copied

mojiphili

Participant

June 27, 2019 at 20:41

Hi
did you fix the issue?

#216355 Copied

Olga Barlow

Participant

June 28, 2019 at 12:13

Hello,

Problem was fixed. Update theme to version 5.4, please.

Regards

#216363 Copied

mojiphili

Participant

July 1, 2019 at 22:48

Hello,

thanks

Please contact administrator
for this information.

#216491 Copied

Olga Barlow

Participant

July 2, 2019 at 09:05

Hello,

Provide screenshots of the problems without your code or if that possible link to page where we’ll be able to check the issue. We need to take a look the problem and make sure that the solution is correct before adding any code to our theme.

Regards

#216498 Copied
Viewing 11 results - 1 through 11 (of 11 total)