This topic has 11 replies, 3 voices, and was last updated 5 years, 4 months ago ago by Olga Barlow
Hi
Related products slider have issues for rtl mode.
When add more than 4 Upsells product for show on related products slider in rtl mode always appear ajax loader but in ltr mode it work true.
LTR mode pic
https://ibb.co/ygRLdPF
Rtl mode pic
https://ibb.co/sCCmyCH
Hello,
Thanks for contacting us.
I’ve passed this problem to our developers. They will be able to check it on Monday (due to weekends).
We will let you know.
Regards
Hi
Today is Monday.
I wait for resolve problem
Hello,
We’ll send you the fix until the end of the day. Sorry for this delay.
Regards
Hello,
Our developers checked the problem but they need some more time to fix the issue.
We found that it’s a conflict of some slider options. Once we solve the problem we’ll contact you. Thank you for understanding.
Regards
Hello
I understand, I waiting
thank you for good support
Hello,
Thank you for understanding!
Regards
Hi
did you fix the issue?
Hello,
Problem was fixed. Update theme to version 5.4, please.
Regards
Hello,
thanks
Hello,
Provide screenshots of the problems without your code or if that possible link to page where we’ll be able to check the issue. We need to take a look the problem and make sure that the solution is correct before adding any code to our theme.
Regards
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