Return to previous page

Remove - by rflorencio - on WordPress WooCommerce support

This topic has 33 replies, 3 voices, and was last updated 8 years ago ago by Olga Barlow

rflorencio

Participant

October 6, 2016 at 17:44

Hi, I have a question:

Please, contact administrator
for this information.

#141837 Copied

32 Answers

Olga Barlow

Support staff

October 7, 2016 at 10:52

Hello,

1) This area is Prefooter widget area and static block there. That’s why if you want to change content go to Static Blocks > edit Prefooter static block and last column content http://prntscr.com/cqvs02

https://www.8theme.com/demo/docs/xstore/#theme_settings_44_static_blocks

2) Go to Appearance > Widgets > remove 8theme – Static Block widget from After the products widget area http://prntscr.com/cqvszr

3) Go to Pages > edit My Account page > scroll down to the 8theme Layout options and just disable sidebar on that page. All the pages by default displays Main widget area. If you don’t need sidebar you can disable it in page settings. If you want to change sidebar content add necessary widgets into Main widget area, it will replace default search widget.

Regards

#141921 Copied

rflorencio

Participant

October 9, 2016 at 20:08

Regarding point 2:

Please, contact administrator
for this information.

#142052 Copied

Olga Barlow

Support staff

October 10, 2016 at 10:35

Hello,

You are welcome. Feel free to contact us if you have any other questions.

Regards

#142109 Copied

rflorencio

Participant

October 10, 2016 at 12:05

I have another question:

Please, contact administrator
for this information.

#142126 Copied

Olga Barlow

Support staff

October 10, 2016 at 12:09

Hello,

Use this code in Custom CSS to change the color
.onsale, .product-images .sale-value {background: your_color;}

Regards

#142128 Copied

rflorencio

Participant

October 10, 2016 at 12:34

Also:

Please, contact administrator
for this information.

#142132 Copied

Olga Barlow

Support staff

October 10, 2016 at 12:54

Hello,

Option to use custom menu for my account drop-down will be available in next theme update. At present it shows default WooCommerce menu from My Account page.

Regards

#142142 Copied

rflorencio

Participant

October 10, 2016 at 15:09

And:

Please, contact administrator
for this information.

#142178 Copied

rflorencio

Participant

October 10, 2016 at 18:51

Another:

Please, contact administrator
for this information.

#142206 Copied
Olga Barlow

Support staff

October 11, 2016 at 07:37
Hello,

To change selection add the following code in Theme Options > Styling > Custom CSS
```
::selection {
    background: your_color;
}
```
2. If you want to use default WooCommerce shipping you may create different shipping classes for these 3 positions and use them for every product https://docs.woocommerce.com/document/product-shipping-classes/
Or you may install the additional plugin, https://woocommerce.com/products/table-rate-shipping/ for example. It has the option to add rules based on Weight, Number of items etc.

Shipping is WooCommerce plugin option and is not related to our theme.

Regards
#142237 Copied
rflorencio

Participant

October 12, 2016 at 17:52

Another one:

Please, contact administrator
for this information.

#142485 Copied

Olga Barlow

Support staff

October 13, 2016 at 09:53

Hello,

1) We don’t have any tracking options. WooCommerce plugin has only tracking form shortcode https://docs.woocommerce.com/document/woocommerce-shortcodes/ Use this shortcode to add tracking form.
Users should know Order ID and billing email to track order https://www.8theme.com/demo/xstore/track-order-2/

2) Go to WooCommerce > Settings > Account > Enable registration on My Account page.

3) Unfortunately, that text is hard coded. Use child theme to add etheme_share_shortcode function (xstore/framework/shortcodes.php) into child theme functions.php and change that text.

4) Read WooCommercce documentation, please, https://docs.woocommerce.com/document/local-pickup/

Regards

#142525 Copied

rflorencio

Participant

October 17, 2016 at 18:04

Other one:

Please, contact administrator
for this information.

#142993 Copied

Olga Barlow

Support staff

October 17, 2016 at 20:37

Hello,

What plugin do you use for auto updates?

Regards

#143017 Copied

rflorencio

Participant

October 20, 2016 at 09:02

.

Please, contact administrator
for this information.

#143324 Copied

rflorencio

Participant

October 20, 2016 at 16:15

..

Please, contact administrator
for this information.

#143376 Copied

Olga Barlow

Support staff

October 20, 2016 at 18:04

Hello,

1) What version of our theme do you use? Please, update theme to latest version. After that provide temporary admin panel and FTP access. This is some unknown message.

2) Go to Theme Options > E-Commerce > Single Product > choose Location of Up-sells.

Regards

#143412 Copied

rflorencio

Participant

October 21, 2016 at 17:15

I

Please, contact administrator
for this information.

#143567 Copied

Olga Barlow

Support staff

October 22, 2016 at 11:27

Hello,

Go to Appearance > Menus > create menu and check Main menu right in theme locations. Demo content has only one menu – main. But if you want to use version with 2 menus you need to create one more menu and set it like Main menu right menu.

Regards

#143608 Copied

rflorencio

Participant

October 24, 2016 at 11:59

And :

Please, contact administrator
for this information.

#143728 Copied

Olga Barlow

Support staff

October 24, 2016 at 14:43

Hello,

Unfortunately, we don’t have translations for backend elements/Theme Options. We have this task in our tasks list and we plan to add translation file for backend but, unfortunately, I can’t tell you the exact date.

Regards

#143750 Copied

rflorencio

Participant

November 2, 2016 at 16:48

….

Please, contact administrator
for this information.

#144734 Copied

rflorencio

Participant

November 3, 2016 at 10:01

…..

Please, contact administrator
for this information.

#144773 Copied

Labfee5

Participant

November 3, 2016 at 13:29

How to remove pre footer area?
http://joxi.ru/KAxb4lJu4WwJ0m

#144841 Copied Theme version: Variant Standart

Olga Barlow

Support staff

November 3, 2016 at 15:29

Hello, @Labfee5,

1) Go to Theme Options > General > Footer > disable demo content
2) Then go to Appearance > Widgets and check if footer and prefooter areas are empty.
Reply back and provide temporary admin panel access if issue still persists.

Regards

#144859 Copied
Olga Barlow

Support staff

November 3, 2016 at 16:04
Hi, @rflorencio

The questions I had asked on the previous message and two more questions:

1. Go to WooCommerce > Settings > Checkout > choose terms and conditions page. Then this checkbox will appear

2. Go to WooCommerce > Settings > Shipping http://prntscr.com/d2ls2x

3. This is not related to our theme. As I know there is no such options in WooCommerce. But I would recommend to check WooCommerce documentation https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/ and ask WooCommerce support about it.

4. Provide link to your site. We don’t have such issue, so need to check your site.

5. Add the following code in Theme Options > Styling > Custom CSS
```
input[type="text"], input[type="number"], input[type="email"], input[type="search"], input[type="password"], input[type="tel"], textarea, textarea.form-control {
    border: 1px solid #000;
}
```
6. Go to Theme Options > E-Commerce > Product Page Layout > Products per page > add -1

7. Go to Theme Options > General > Breadcrumbs > change title font.

8. There is no such option in our theme. You may look for additional plugin for WooCommerce to add such option.

9. Use special plugin, for example WooCommerce EU VAT Number.

10. Unfortunately, there is no area before Newsletter link. You can add links only after Sing In link. Go to Appearance > Widgets > Right Top bar widget area. There you’ll be able to change the social icons links.

11. You can choose the links from the list in Socials widget.
12. You can do this only by additional customization (xstore/headers/center.php). Use child theme if you plan to change layout of the header.

Regards
#144861 Copied
rflorencio

Participant

November 4, 2016 at 14:34

..a…

Please, contact administrator
for this information.

#144934 Copied

Olga Barlow

Support staff

November 4, 2016 at 15:21

Hello,

Go to Theme Options > E-Commerce > Single Product > Custom Tab.

Regards

#144943 Copied

rflorencio

Participant

November 10, 2016 at 14:08

…a…a..

Please, contact administrator
for this information.

#145483 Copied
1 2

Viewing 30 results - 1 through 30 (of 33 total)