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Remove backgound image in heading 404 page for media

This topic has 10 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Tony Rodriguez

cmotal

Participant

August 22, 2024 at 09:54

Hi,

how can the heading of the 404 page for media be changed. Currently, it takes an image of a blog entry as background for the heading.

The 404-page works as expected without image.

Thanks,
Christoph

Please, contact administrator
for this information.

#411128 Copied Theme version: 9.3.17

9 Answers

Tony Rodriguez

Support staff

August 22, 2024 at 11:14

Hello, @cmotal,

Thank you so much for purchasing our theme and contacting our support center.

To remove the image from the breadcrumbs, kindly navigate to the edit page, remove the featured image, and ensure to save the settings.

For your reference, please see the attached image. https://paste.pics/RQW0L

Should the issue persist, we kindly request that you provide your site’s WP-admin access in the private content area. This will allow us to review your settings and assist you further.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

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for this information.

#411140 Copied

cmotal

Participant

August 22, 2024 at 11:38

Hi Tony,

I’m talking about the 404 page. It is not listed in the page table.

Christoph

#411144 Copied

Tony Rodriguez

Support staff

August 22, 2024 at 11:45

Hello, @cmotal,

Thank you for your response.

We are currently reviewing your request and require further details to fully understand your needs and provide the most effective assistance. Could you please elaborate on your issue or specify your desired outcome? This will enable us to address your concerns more accurately.

Additionally, for us to assess the settings and resolve the issue efficiently, kindly provide a screenshot of the problem along with your site’s wp-admin access. Please ensure that this information is submitted through the private content area to maintain security.

Thank you for your cooperation.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#411146 Copied

cmotal

Participant

August 22, 2024 at 12:47

Where can this behaviour be changed. I do not want to have an image of a blog post in my 404 media library error page.

Please see private content

Please contact administrator
for this information.

#411161 Copied

Tony Rodriguez

Support staff

August 22, 2024 at 13:08

Hello, @cmotal,

We are writing to inform you that the wp-admin credentials you provided are currently invalid or not functioning properly. To assist you effectively, we kindly request that you provide us with valid wp-admin access. Please submit these details securely in the private content area.

Thank you for your attention to these requests. We look forward to your prompt response so we can proceed with the necessary adjustments.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#411166 Copied

cmotal

Participant

August 22, 2024 at 13:36

Sorry for the inconvenience. Please see private content.

Please contact administrator
for this information.

#411174 Copied

Tony Rodriguez

Support staff

August 22, 2024 at 13:58

Hello, @cmotal,

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, we kindly ask you to clear your browser’s cache and then verify the adjustments.

For your reference, the necessary CSS code has been added to the following location in your system: XStore > Theme Options > Theme Custom CSS > Global CSS.

Additionally, we have provided images in the private content area to assist you further.

Should you require any more assistance or have any questions, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#411181 Copied

cmotal

Participant

August 22, 2024 at 14:06

Thank you, Tony, for your assistance.

Removing the background using CSS is an option.

.page-heading {
background-image: unset !important;
}

I’ll share it for others.

Maybe a setting could be placed in the customizer in a future version.

Christoph

#411183 Copied

Tony Rodriguez

Support staff

August 22, 2024 at 14:09

Hello, @cmotal,

We are glad that your issue has been successfully resolved. Should you require further assistance, please do not hesitate to contact us.

Have a great day.

Best Regards,
The 8Theme Team

#411184 Copied
Tagged: 404 page editing, effective 404 page design, media heading customization, remove background image, woocommerce wordpress themes, wordpress background removal
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