Remove duplicate price for variable product

This topic has 5 replies, 3 voices, and was last updated 8 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Dave6641
    Dave6641
    Participant
    March 31, 2024 at 11:43

    Hi 8Theme,

    i found your XStore Theme and i absolutely love it. I test it now and until now i have found and resolve almost every issue except one.
    In my future store i will have a lots of variable products and i need to dynamically change the main price, not only show another small price for the selected variation.

    Can you help me, where i can find this option or how to do it?

    Thank you, David

    4 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    March 31, 2024 at 12:47

    Hi @Dave6641,

    For a more comprehensive understanding of the problem, we would greatly appreciate it if you could capture a video recording that demonstrates the issue in question. Once recorded, please upload the video file to a file-sharing service, such as WeTransfer (https://wetransfer.com/), and share the download link with us.

    Additionally, please provide your site wp-admin access in private content area so that we can take a closer look at your settings and help you.

    Your cooperation in this matter is highly valued, and we look forward to resolving any issues you may be facing at the earliest convenience.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 31, 2024 at 12:47

    Hello, Dave6641,

    We appreciate you taking the time to contact us.

    We would like to inform you that by activating the default WooCommerce theme, Storefront, you will observe that the pricing display remains consistent. This indicates that the behavior you are experiencing is standard across WooCommerce themes.

    Regrettably, at the present moment, we do not possess the capability to modify this functionality. We suggest reaching out to WooCommerce support for further assistance or engaging with a specialized team that can provide additional customization services for an additional fee.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Dave6641
    Dave6641
    Participant
    March 31, 2024 at 13:10

    I have found that this really important functionality for me is part of yours competitor theme. So, there is no possibility how can i achieve this with your XStore Theme?
    More details in the private section.

    Regards, David

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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 31, 2024 at 13:29

    Hello, Dave6641,

    We appreciate your prompt response.

    We invite you to submit requests to our team through the following page: https://www.8theme.com/taskboard/ If requests receive enough votes from other customers, our development team will consider adding them in one of the upcoming updates.

    Best Regards,
    8Theme’s Team

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