Remove item from cart popup takes too long

This topic has 10 replies, 3 voices, and was last updated 7 years, 9 months ago ago by Eva Kemp

  • Avatar: Royalty
    Royalty
    Participant
    February 7, 2017 at 20:52

    Hello,
    when I delete a product within the cart popup it takes about 5 seconds (!!) until it disappears. Thats MUCH too long. I guess it has something to do with admin-ajax.php which takes very long to load…Is there a way to speed this up?

    9 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 9, 2017 at 16:21

    Hello,

    You can use some additional plugins for compression, caching (W3 Total Cache etc), image optimization (WP Smush etc.) and Javascript / CSS Minifiers. These can optimize and speed up your website.
    Also for better results in Google PageSpeed please kindly follow the link below:
    http://www.wpmayor.com/how-to-achieve-google-pagespeed-score-90-higher/

    Regards,
    Eva Kemp.

    Avatar: Royalty
    Royalty
    Participant
    February 9, 2017 at 16:29

    I dont want to speed up my website, I would like to speed up the time it takes until a product is removed from the cart popup.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2017 at 15:59

    Hello,

    Sorry for a delay.
    The speed of removal of the product from the card popup depends on the site speed.
    Please, try to use previous advice.

    Regards,
    Rose Tyler.

    Avatar: Royalty
    Royalty
    Participant
    February 13, 2017 at 16:13

    GtMetrix gives me a PageSpeed Score of “A 95%” – so I can’t imagine that this is the reason.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2017 at 16:21

    Hello,

    Also, please, update the theme to the latest version 2.9.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Don’t forget to create back up of your files and database before starting update process!
    https://www.youtube.com/watch?v=KdWESIIPU1k&feature=youtu.be
    (it’s for Legenda theme but the process is the same).

    Regards,
    Rose Tyler.

    Avatar: Royalty
    Royalty
    Participant
    February 13, 2017 at 16:24

    Thanks, but my dev page is version 2.9, that made no difference to previous versions.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 14, 2017 at 16:58

    Hello,

    Sorry for a long delay.
    I’ve passed your query to our developers.
    This will be fixed in the next theme update.
    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Royalty
    Royalty
    Participant
    February 14, 2017 at 18:43

    Ok, thank you, looking forward for the fix. So you could reproduce the problem?

    Avatar: Eva
    Eva Kemp
    Support staff
    February 15, 2017 at 12:33

    Hello,

    Yes, I was able to.
    Thank you for understanding.

    Regards,
    Eva Kemp.

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