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Remove query strings option does not remove them

This topic has 11 replies, 3 voices, and was last updated 2 years, 12 months ago ago by Olga Barlow

  • Avatar: ziga32
    ziga32
    Participant
    December 23, 2021 at 16:34

    If I enable this
    https://i.imgur.com/lMPMAQU.png

    The strings are still there
    https://i.imgur.com/vXUtxyY.png

    PS: I’m doing this without caching plugin.

    #312991 Copied Theme version: 8.0.7 WooCommerce version: 5.8.0
    10 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 23, 2021 at 16:40

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

    Regards

    #312994 Copied
    Avatar: ziga32
    ziga32
    Participant
    December 24, 2021 at 10:53

    you need to disable litespeed cache plugin and flush cache to see the issue.

    Please contact administrator
    for this information.
    #313031 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2021 at 08:32

    Thanks for wp-admin access. Please check FTP access, we can’t connect – https://prnt.sc/24lvfx3

    Regards

    #313072 Copied
    Avatar: ziga32
    ziga32
    Participant
    December 26, 2021 at 16:43

    can you please try this IP

    Please contact administrator
    for this information.
    #313101 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 27, 2021 at 10:47

    Hello,

    Can’t connect still – https://prnt.sc/24ryqiq Please check.

    Regards

    #313136 Copied
    Avatar: ziga32
    ziga32
    Participant
    December 27, 2021 at 12:32

    I resetted the pwd, please try now 🙁

    Please contact administrator
    for this information.
    #313148 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 27, 2021 at 12:59

    Thanks.
    I’ve passed your issue to our developers. I’ll inform you once they check/fix the problem. Don’t change access till my next reply.

    Regards

    #313151 Copied
    Avatar: ziga32
    ziga32
    Participant
    December 28, 2021 at 13:45

    thank you

    #313223 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 28, 2021 at 18:19

    Hello,

    Not at all. I’ll inform you about the results.

    Regards

    #313265 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 29, 2021 at 10:46

    Hello,

    Check now, please.

    Regards

    #313315 Copied

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The issue related to '‘Remove query strings option does not remove them’' has been successfully resolved, and the topic is now closed for further responses

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