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Remove the black screen when opening a new page.

This topic has 5 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Rose Tyler

  • Avatar: jamesv13
    jamesv13
    Participant
    November 7, 2017 at 16:45

    How do I remove the preloader black screen that appears when a new page in opened from a link.

    Thanks,

    James

    #177002 Copied
    4 Answers
    Avatar: jamesv13
    jamesv13
    Participant
    November 7, 2017 at 16:46

    How do I remove the black preloader that comes up when a new page is opened.

    Thanks,

    James

    #177003 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2017 at 16:54

    Hello,

    Could you please provide some screenshots about this problem to help me understand more?

    Regards

    #177004 Copied
    Avatar: jamesv13
    jamesv13
    Participant
    November 11, 2017 at 15:28

    Please see this link for the screenshots: https://imgur.com/a/JfAdm

    It happens quite fast and only when I launch a new page.

    How do I remove this?

    Thanks,

    James

    #177376 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 13, 2017 at 08:43

    Hello,

    Sorry for the delay due to the weekends.
    Please go to Theme Options > General > Show loader icon until site loading > Off.

    Regards

    #177389 Copied

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