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Remove widgets from product page and other elements

This topic has 17 replies, 2 voices, and was last updated 7 months, 2 weeks ago ago by Rose Tyler

Gregory

Participant

April 4, 2024 at 19:36

Hi there!

I’ve just installed the theme and want to double check few things:

1) Where I can remove on product page count down timer + buy in bulk option https://share.cleanshot.com/2w0y1PBg If I don’t want to have that option at all, where I can switch that off completely, without manually selecting each product.

2) Where I can adjust website activity plugin? https://share.cleanshot.com/WmRyjcGs

Thank you!

#390107 Copied Theme version: 9.3.3

16 Answers

Rose Tyler

Support staff

April 5, 2024 at 07:51

Hello, Gregory,

Thank you for reaching out to us with your queries. We’re here to assist you in getting the most out of your theme.

1/ XStore Builders > Single Product > edit template > delete some elements https://prnt.sc/6KblAoC4qg-5

2/ https://www.8theme.com/documentation/docs/fake-sale-popup-2/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#390171 Copied

Gregory

Participant

April 6, 2024 at 15:58

Hi there,

Thank you for your advices!

When I’m trying to edit and remove the “buy in bulk” feature I got this screen https://share.cleanshot.com/3p1Bv6hV which element exactly I need to remove to disable https://share.cleanshot.com/7qM2Fnyc

#390377 Copied

Gregory

Participant

April 7, 2024 at 08:23

Hi there,

Something happened with the theme and I was not doing anything, except uploading the products. Home page layout is different icons have moved https://share.cleanshot.com/cJ7XYRW7

What it could be? May be wordpress updated automatically? Can you please check?

Please contact administrator
for this information.

#390407 Copied

Rose Tyler

Support staff

April 7, 2024 at 10:48

Hello, Gregory,

We appreciate your prompt response.

1/ Could you please provide FTP access?

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

2/ Fixed.

Best Regards,
8Theme’s Team

#390453 Copied

Gregory

Participant

April 7, 2024 at 14:42

Hi there,

Thank you for your answer. Issue with have been fixed. I’ve delete images by mistake 🙂

1) I still can see this “buy in bulk” option and can’t remove that https://share.cleanshot.com/Rlqy8d0C

2) There is any css code how I can hide SKU? https://share.cleanshot.com/MCKGYkFS

3) Where I can adjust this widget https://share.cleanshot.com/43CkC8h9 ?

4) How can I hide brand from product page?

Thank you!

#390487 Copied

Rose Tyler

Support staff

April 7, 2024 at 15:39

Hello, Gregory,

This is an incorrect display of elements in the editor – https://share.cleanshot.com/3p1Bv6hV , so we need FTP access to check this issue more deeply.
Only after that, we will be able to answer other your questions about the single product builder.

This is a Fake Sale Popup – https://share.cleanshot.com/43CkC8h9 , and we already provided you with the documentation URL – https://www.8theme.com/documentation/docs/fake-sale-popup-2/

Best Regards,
8Theme’s Team

#390501 Copied

Gregory

Participant

April 7, 2024 at 15:59

Thank you, details attached.

Please contact administrator
for this information.

#390504 Copied
Rose Tyler

Support staff

April 7, 2024 at 16:02
Hello, Gregory,

We can’t connect. Please check:
```
Command:	PASS **********
Response: 	530 Login incorrect.
Error:        	Critical error: Could not connect to server
```
Best Regards,
8Theme’s Team
#390505 Copied
Gregory

Participant

April 7, 2024 at 16:06

Please try username:

admin

#390507 Copied

Gregory

Participant

April 8, 2024 at 06:54

Good morning!

Did you had a chance to connect via FTP?

I’ve checked whole website and following questions left, other things – are perfectly fine!

1) Where I can edit shop menu and how I can add product of the week? https://share.cleanshot.com/8Zh41qQG

2) How can I choose which popular categories will be displayed? https://share.cleanshot.com/xvvZHjrF

3) Where I can edit the slides? https://share.cleanshot.com/Jh1s4s6g

Thank you

#390549 Copied

Rose Tyler

Support staff

April 8, 2024 at 08:04

Hello, Gregory,

We can’t connect to FTP still:
Command: PASS **********
Response: 530 Login incorrect.
Error: Critical error: Could not connect to server
We kindly ask if you could attempt to connect to the FTP server using FileZilla on your end.
Once you have successfully established a connection, we would greatly appreciate it if you could verify and provide us with the correct credentials to ensure seamless access on our part.

“1) Where I can edit shop menu and how I can add product of the week? https://share.cleanshot.com/8Zh41qQG” – https://prnt.sc/F8lbeiRFn1fq > https://prnt.sc/YvDfcUjodsUq > https://prnt.sc/Libh1sZPQmn9

“2) How can I choose which popular categories will be displayed? https://share.cleanshot.com/xvvZHjrF ” – https://prnt.sc/fzSnrEXh-uZh ( https://prnt.sc/vdhN6zyEsRLn )

“3) Where I can edit the slides? https://share.cleanshot.com/Jh1s4s6g ” – https://prnt.sc/z0N3SKR_liHg

https://youtu.be/5ZwO_Cwzy14?feature=shared

Best Regards,
8Theme’s Team

#390570 Copied

Gregory

Participant

April 8, 2024 at 09:51

Thank you, everything have been fixed. Regarding the ftp, please check the private content area.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#390588 Copied

Rose Tyler

Support staff

April 8, 2024 at 09:59

Hello, Gregory,

Private Content.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#390590 Copied

Gregory

Participant

April 8, 2024 at 13:43

Hi,

Finally I’ve got ftp details. Please find attached.

Issues that left:

1) I’ve made few offers, but they still not appear under the daily deals https://share.cleanshot.com/DvxMwMcT

2) I think due to removed image footer subscription displayed wrongly https://share.cleanshot.com/1xqCHZDc

3) Where I can edit this table https://share.cleanshot.com/Xw1G4Knq

4) Single product page buy in bulk feature, that we discussed previously.

Many thanks!

Please contact administrator
for this information.

#390635 Copied

Rose Tyler

Support staff

April 8, 2024 at 14:39

Hello, Gregory,

We appreciate your prompt response.

We kindly request that you refrain from posting new questions within this thread, as it may lead to confusion for the specialist who will be addressing the issue with the single product builder on your website. Please submit any new inquiries through new topics on our support forum at https://www.8theme.com/forums/xstore-wordpress-support-forum/.

Best Regards,
8Theme’s Team

#390647 Copied

Rose Tyler

Support staff

April 8, 2024 at 14:53

Hello, Gregory,

Please check the single product editor now – https://prnt.sc/58ckvNThN6R_

“I’ve made few offers, but they still not appear under the daily deals https://share.cleanshot.com/DvxMwMcT” – https://prnt.sc/6Te2pl42_k60 https://prnt.sc/kyJISKYBmXxG https://prnt.sc/167qwVHDKvHw

“I think due to removed image footer subscription displayed wrongly https://share.cleanshot.com/1xqCHZDc” – edit page, select images and check the result.

“Where I can edit this table https://share.cleanshot.com/Xw1G4Knq” – edit product archive using Elementor https://prnt.sc/v-rmj2NFX6EA > https://prnt.sc/4iFrnlvZlv2k

Best Regards,
8Theme’s Team

#390650 Copied
Tagged: customize woocommerce store, eliminate woocommerce elements, product page widget removal, remove wordpress widgets, woocommerce product page customization, wordpress woocommerce templates
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