This topic has 13 replies, 3 voices, and was last updated 5 months, 3 weeks ago ago by Andrew Mitchell
Hi
Hello Amir,
Thank you for reaching out to us.
We kindly request that you either disable the IP restriction or grant access to our site for users in Ukraine.
Best Regards,
8Theme’s Team
Hi
Hello Amir,
Our IPs – 176.98.92.119 , 176.98.71.168 , 176.98.89.24
Best Regards,
8Theme’s Team
Hi Rose
Hi Rose
Update re access
Hello, Amir,
We hope this message finds you well. To address the issue of the white space between the slider and the main body on your website, we have implemented a custom CSS solution. You can find this adjustment in the Customizer under Theme Custom CSS -> Global CSS.
/* Removing white space between slider and main body */
.e-con.e-flex>.e-con-inner {
padding-bottom:0px;
}
Should you require any further assistance or have additional questions, please do not hesitate to contact us.
Best Regards,
8Theme’s Team
Hi Support
Hello, Amir,
1) We have noticed an issue with the logo loading via HTTP instead of HTTPS, which is inconsistent with the rest of the site. Could you please provide us with FTP access so we can investigate this further?
2) We are currently unable to see the issue you mentioned. Could you please send us a screenshot or a video demonstrating the problem?
3) Regarding speeding up the site, we suggest using a CDN after the site is fully developed. Additionally, we recommend regenerating the images using the service available at https://tinypng.com/ or their WordPress plugin at https://wordpress.org/plugins/tiny-compress-images/
Best Regards,
8Theme’s Team
Hi Therer
Hello, Amir,
Thank you for reaching out. We have addressed the issue you mentioned and made the necessary changes in the file
et-core-plugin/app/models/customizer/templates/header/parts/logo.php
This fix will be included in the upcoming update and will be available from version 9.3.15 onwards.
Regarding the mobile menu, we have implemented a custom CSS solution. You can find this adjustment in the Customizer under Theme Custom CSS -> Global CSS.
.skeleton-body.et-popup>div.mobile-menu-content:empty:after{
display:none;
}
Best Regards,
8Theme’s Team
Hi Andrew
I hope this message finds you well. We kindly request that you verify the custom CSS that we have recently implemented.
.skeleton-body.et-popup>div.mobile-menu-content:empty:after, .skeleton-body.et-popup>div.mobile-menu-content:empty:before{
display:none;
}
Best Regards,
8Theme’s Team
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