Rename “Brand: ” (Via Loco Translate) not visible on frontend

This topic has 16 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Marcel

  • Avatar: Marcel
    Marcel
    Participant
    February 25, 2022 at 08:48

    On my website i don’t use Brands but Founders (Authors). I tried via Loco Translate to rename this.

    On the Themes / XSTORE I found the “Brand: ” that is used on the frontend. No other refers to that where not found. https://prnt.sc/f8FZDks9xhla

    But still on the frontend the text is not changed
    https://prnt.sc/JQxlxmH4SBmU

    In the backend (Appearance Theme Customizations) its working fine
    https://prnt.sc/IjWGJkVxNbCZ

    Is the frontend “Brands: ” not somewhere hardcoded?

    15 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 25, 2022 at 08:59

    Hello,

    Check translation of XStore Core plugin
    https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    Avatar: Marcel
    Marcel
    Participant
    February 25, 2022 at 09:10

    Hello,

    I followed the instruction as described on that page, but still on the frontend page the translation was not visible.

    I think its somewhere in the code

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 25, 2022 at 09:30

    Could you provide temporary wp-admin access?
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Marcel
    Marcel
    Participant
    February 25, 2022 at 10:26

    see private

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 25, 2022 at 10:54

    Thanks for the reply.
    Please provide temporary FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: Marcel
    Marcel
    Participant
    February 25, 2022 at 15:00

    the FTP credentials
    with changed password

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 25, 2022 at 15:12

    Hello,

    Please check credentials – https://gyazo.com/055ccd9cc0acf5567136788f7934d4ca

    Regards

    Avatar: Marcel
    Marcel
    Participant
    February 25, 2022 at 15:17

    edit previous post with correct settings

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 26, 2022 at 00:53

    Hello,

    I can not find “Brand” anywhere on your website. Did you find the word in loco translate ?

    I’m looking forward to hearing from you.

    Regards

    Avatar: Marcel
    Marcel
    Participant
    February 26, 2022 at 02:02

    yes it did:

    On the Themes / XSTORE I found the “Brand: ” and i think thats the one used on the frontend. No other refers to that where not found. https://prnt.sc/f8FZDks9xhla

    but still its not changing into the new settings.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2022 at 06:48

    Hello,

    I have passed your problem to our technicians. I’ll inform you once they reply. Please be patient

    Regards

    Avatar: Marcel
    Marcel
    Participant
    February 26, 2022 at 11:27

    thank you for that! i will be patient

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2022 at 16:23

    Thanks for understanding

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2022 at 14:37

    Hello,

    Sorry for the delay in answering.
    We do not see the problem now – https://gyazo.com/45e02a2d35e27d7e1cfe57a6b5195195 https://gyazo.com/932ec848523256652bbfe97a93e38842

    Regards

    Avatar: Marcel
    Marcel
    Participant
    March 1, 2022 at 17:25

    Indeed, i see the change also, and nothing was changed beside an Elementor update earlier. But its solved.. thank you for that!

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The issue related to '‘Rename “Brand: ” (Via Loco Translate) not visible on frontend’' has been successfully resolved, and the topic is now closed for further responses

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