Return to previous page

Repeatedly getting n error text when trying to save a mobile version menu

This topic has 15 replies, 3 voices, and was last updated 4 years, 1 months ago ago by Marcel

Marcel

Participant

December 28, 2020 at 08:22

When editing a mobile menu, after saving, I cannot publish the changes. The following text keeps coming up. I was able to save the same configuration using the header creator, but with my second menu it keeps saying: “Looks like something’s gone wrong. Wait a couple seconds, and then try again.” Is this a bug?

I am trying to add the cart button on the mobile view of the home page. Same as desktop view. On other pages, the default menu does work and displays it correctly.

#266010 Copied Theme version: 7.2.2 WooCommerce version: 4.8.0

14 Answers

Rose Tyler

Support staff

December 28, 2020 at 13:34

Hello,

Please provide URL of your site and temporary wp-admin access.
What exactly should we do to see the error?

Regards

#266051 Copied

Marcel

Participant

December 29, 2020 at 08:59

Thanks!

Please contact administrator
for this information.

#266108 Copied

Olga Barlow

Participant

December 29, 2020 at 17:54

Hello,

Could you, please, provide us with server error logs? I see 413 error in console http://prntscr.com/wcegin So, probably you reached some server limit and server error log tells us which one.

Regards

#266170 Copied

Marcel

Participant

December 30, 2020 at 09:58

See PM for link. It is for 29/12 and 30/12. Thanks

Please contact administrator
for this information.

#266221 Copied

Olga Barlow

Participant

December 30, 2020 at 15:57

Hello,

Access log, status log but I don’t see the error log in the archive.
We need the server error logs. Contact your hosting provider to get this.

Regards

#266293 Copied

Olga Barlow

Participant

December 30, 2020 at 15:57

Hello,

Access log, status log but I don’t see the error log in the archive.
We need the server error logs. Contact your hosting provider to get this.

Regards

#266294 Copied

Marcel

Participant

December 30, 2020 at 17:02

See PM Link

Please contact administrator
for this information.

#266307 Copied

Olga Barlow

Participant

December 30, 2020 at 18:11

Hello,

Got error ‘PHP message: WordPress database error The size of BLOB/TEXT data inserted in one transaction is greater than 10% of redo log size. Increase the redo log size using innodb_log_file_size. for query UPDATE wp_options SET option_value =

This is the reason of the problem. Contact your hosting provider, show this error and ask to increase the allowed size.

Regards

#266325 Copied

Marcel

Participant

December 30, 2020 at 21:35

Spoke to hosting support. They changed what needed to be changed and then I was able to save the mobile menu settings….ONCE. But the cart button was not added on save as it should. Any subsequent tries gives me the following error: “changeset_post_save_failure”

Any ideas what could be wrong now? Thanks

#266342 Copied

Olga Barlow

Participant

December 31, 2020 at 13:10

Hello,

I see the 504 error https://prnt.sc/wdmitk Probably some errors still appear in the server error log and I suppose that it’s also related to some limit. So, check the error logs again. What errors do you have there?

Regards

#266391 Copied

Marcel

Participant

December 31, 2020 at 14:16

Thanks for your continued help. See PM for link

Please contact administrator
for this information.

#266406 Copied

Marcel

Participant

January 4, 2021 at 08:45

Bump… if you could please have a look at this. Thanks

#266620 Copied

Olga Barlow

Participant

January 4, 2021 at 19:55

Hello,

As I can see your hosting provider did not fix the issue https://prnt.sc/wg6tyl

Regards

#266704 Copied

Marcel

Participant

January 7, 2021 at 11:30

Thanks for your support – problem is solved now.

#267150 Copied
Viewing 15 results - 1 through 15 (of 15 total)

The issue related to '‘Repeatedly getting n error text when trying to save a mobile version menu’' has been successfully resolved, and the topic is now closed for further responses

Repeatedly getting n error text when trying to save a mobile version menu

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection