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Replace favicon.ico - by longfit - on WordPress WooCommerce support

This topic has 11 replies, 5 voices, and was last updated 9 years, 5 months ago ago by Jack Richardson

longfit

Participant

July 5, 2015 at 01:17

hi
I try to replace my own icon to oba.png
it still favicon icon image at chrome

Where is my wrong ?

Thanks

Please, contact administrator
for this information.

#73153 Copied Theme version: v3.9 WooCommerce version: 2.3.10

10 Answers

Eva Kemp

Support staff

July 6, 2015 at 11:01

Hello,

As I see there is no image oba.png in /wp-content/themes/idstore/images directory. Please reupload it and select the correct image in Theme Options > Header.

Regards,
Eva Kemp.

#73301 Copied

alinawaz88

Participant

July 6, 2015 at 20:01

i have purchase the theme back in 2014 and now when i have updated the wordpress version it all messed …http://needaksrebounder.com/ can you please let me know the issue , slider isnt working etc ,

#73500 Copied Theme version: 2.4 WooCommerce version: dont know

Robert Hall

Support staff

July 6, 2015 at 20:19

Hello @alinawaz88,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#73506 Copied

alinawaz88

Participant

July 6, 2015 at 20:22

sent ….

Please, contact administrator
for this information.

#73508 Copied

Robert Hall

Support staff

July 6, 2015 at 21:14

Hello,

Please update theme to the latest version (3.9).
http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186

Don’t forget to make backup site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.

Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#73516 Copied

alinawaz88

Participant

July 6, 2015 at 21:19

so i need to buy the theme again ?

#73517 Copied

Robert Hall

Support staff

July 6, 2015 at 21:37

No, you need sign in with your Envato account and download the latest version of the IDStore theme.

Regards,
Robert Hall.

#73519 Copied

alinawaz88

Participant

July 6, 2015 at 21:44

butt it is saying BUY NOW

#73521 Copied

alinawaz88

Participant

July 6, 2015 at 21:52

i am really not impressed at all , my store is down from last 2 days just because of this fuss, i better ask some developer to remake the site !!

#73522 Copied

Jack Richardson

Support staff

July 7, 2015 at 07:04

Hello @alinawaz88,

Your FTP credentials are incorrect. Please check them and we’ll update the theme for you.

Best regards,
Jack Richardson.

#73552 Copied
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