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Request desktop site on mobile display native theme page

This topic has 8 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Whiteski

Whiteski

Participant

June 22, 2023 at 13:52

When on IOS safari and clicking on the request desktop site it displays the theme page

We cant see why its doing this or any option to change?

Please, contact administrator
for this information.

#360005 Copied Theme version: 9.1.7 WooCommerce version: 7.8.0

7 Answers

Rose Tyler

Support staff

June 22, 2023 at 14:09

Hello, Whiteski,

Thank you for contacting us and for using XStore.

Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Kind Regards,
8theme team

#360009 Copied

Whiteski

Participant

June 22, 2023 at 14:40

Hi Rose

What email address should I sent it to and reference so you can view this?

#360015 Copied

Whiteski

Participant

June 22, 2023 at 14:43

Website details also shared

Please contact administrator
for this information.

#360017 Copied

Rose Tyler

Support staff

June 22, 2023 at 14:45

Hello, Whiteski,

Email is not needed. Just go to this page https://wetransfer.com/ click here https://prnt.sc/7JSwYtadDzbZ > https://prnt.sc/7zUXgjTC_fVD > upload file https://prnt.sc/PyeQvPX9b-TL > click here https://prnt.sc/YbjPmtaS4bES and provide us with URL https://prnt.sc/wsQ_4W3MEwnE

Kind Regards,
8theme team

#360018 Copied

Whiteski

Participant

June 22, 2023 at 15:02

Link shared!

Please contact administrator
for this information.

#360021 Copied

Rose Tyler

Support staff

June 22, 2023 at 15:25

Hello, Whiteski,

Thank you for your response.
Please go to Pages > click on Home page > SEO > Advanced > change Canonical URL.
Screenshot we added in the Private Content area.

Kind Regards,
8theme team

Please contact administrator
for this information.

#360026 Copied

Whiteski

Participant

June 22, 2023 at 15:51

All fixed thank you

#360033 Copied
Tagged: desktop, mobile, request, site, themes, woocommerce, wordpress
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The issue related to '‘Request desktop site on mobile display native theme page’' has been successfully resolved, and the topic is now closed for further responses

Request desktop site on mobile display native theme page

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