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Request for Adding Carousel Text to Website Header

This topic has 9 replies, 3 voices, and was last updated 9 months ago ago by Jack Richardson

Bagwani

Participant

June 29, 2024 at 13:03

Dear Team,

I hope this message finds you well. I am looking to add a carousel of text lines above my website header, which should display smoothly on both desktop and mobile views. The carousel should automatically cycle through each line, displaying one after another in the center of the header area.

I have attached a screenshot for your reference, which illustrates how I envision this feature.

Could you please guide me on how to implement this or assist by adding the carousel functionality directly? I would also need to add additional text lines in the future, so flexibility in updating the content would be appreciated.

Thank you for your assistance in advance.

Best regards,
BAGWANI

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#402362 Copied Theme version: 9.3.14

8 Answers

Tony Rodriguez

Support staff

June 29, 2024 at 13:20

Hello, @Bagwani,

Thank you for contacting us and using XStore.

Please read this topic: https://www.8theme.com/topic/meet-problem-when-editing-header-of-the-website/#post-365452

We hope this helps.

Best Regards,
8Theme’s Team

#402365 Copied

Bagwani

Participant

June 30, 2024 at 09:43

Dear Xstote Theme Team,

I’m struggling to understand the topic link you sent me. Could you please directly assist me with adding 2-3 carousel lines above my header on both mobile and desktop versions of my website?

If you could provide a solution or create a detailed video guide, it would be very helpful.

Afterward, I can add the text myself.

Thanking You.

#402422 Copied

Bagwani

Participant

July 1, 2024 at 06:23

Please REPLY Guys,
We are already late .

#402479 Copied

Tony Rodriguez

Support staff

July 1, 2024 at 06:43

Hello, @Bagwani,

Thank you for your prompt response.

To assist you in resolving your issue, we have created an instructional video. Please view it in the private content area for detailed guidance.

Additionally, please insert the following code into your HTML widget. Please check and use code in private content area.

We hope this solution meets your needs. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#402486 Copied

Bagwani

Participant

July 1, 2024 at 07:22

So sorry team, I did not know coding. Plus I don’t want this type of marquee. Second, the screenshot that I have sent with you please help me with that only.

Thank you

Files is visible for topic creator and
support staff only.

#402491 Copied

Jack Richardson

Support staff

July 1, 2024 at 13:43

Dear @Bagwani,

I hope this message finds you well. We have encountered difficulties with logging into your website and would like to investigate potential solutions for the issue highlighted here: https://prnt.sc/Kb4EIIkrXsei.

Could you please confirm if there have been any recent modifications to the parent theme files? It is important to note that any alterations made to the parent theme are typically overwritten upon updating the theme.

Also, you should know that customization codes fall out of scope our support standard.

If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly.
Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

Thank you for your attention to this matter. We look forward to your prompt response.

Best regards,
Jack Richardson
The 8Theme Team

#402577 Copied

Bagwani

Participant

July 1, 2024 at 15:07

Dear Support Team,

I hope this message finds you well. I am writing to urgently request assistance with resolving an issue that has been affecting my website. I have already shared this issue with our hosting provider, and they have identified it as the same error you previously mentioned.

Unfortunately, I lack technical expertise in troubleshooting such issues. I have not made any recent theme updates or changes myself. However, a representative from your team(named- Rose Tyler) requested and accessed my Cpanel a couple of days ago and made some modifications. (The modification from his side – In the meantime, we will disable the problematic control panel tab to prevent further issues.) Since then, I have been experiencing this particular problem. then after he said that you pls upgrade your php version & I do that…

I urgently need your help to resolve this issue and get my website live. I have already faced considerable delays, and I cannot afford any further setbacks. Could you please investigate the error promptly?

For your reference, I have granted access to both my WordPress dashboard and Cpanel. Kindly examine the situation and provide me with a quick resolution.

Thank you very much for your prompt attention to this matter. I look forward to your earliest response.

Regards,
BAGWANI

#402615 Copied

Jack Richardson

Support staff

July 2, 2024 at 07:12

Dear @Bagwani,

We hope this message finds you well. We would like to inform you that we have successfully removed the unnecessary XStore core plugin and XStore theme from your website. We have ensured that only the current versions are retained. Additionally, these components have been updated to the latest versions to enhance the performance and security of your website.

For further guidance and to address any queries you might have regarding the XStore theme, we invite you to consult our dedicated documentation available at: https://www.8theme.com/documentation/xstore/.

You can also find detailed steps for updating the theme at the following link: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/.

Should you require any more assistance or have any questions, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

#402663 Copied
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