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Request for Assistance with Fake Sale Popup Product Name Display Issue

This topic has 4 replies, 3 voices, and was last updated 2 months ago ago by Rose Tyler

Vihaan

Participant

September 3, 2024 at 11:08

Dear Support Team,

I am currently experiencing an issue with the Fake Sale popup on my website. The full product name is not visible in the popup, which is causing some confusion for our customers.

To improve clarity, I would like to request that the product name be displayed on a second line within the popup. This adjustment will ensure that the full product name is clearly visible.

Please let me know the best way to implement this change or if there are any settings or customizations available that could help resolve this issue.

Thank you for your assistance.

Best regards,
Teja

Please, contact administrator
for this information.

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#412863 Copied Theme version: 9.3.18

3 Answers
Rose Tyler

Support staff

September 3, 2024 at 13:09
Hello,

Thank you for reaching out to us.

Custom CSS code can be used:
```
#sales-booster-popup .heading {
    overflow: unset;
    white-space: normal;
}
```
https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Best Regards,
8Theme’s Team
#412886 Copied
uttam pradhan

Participant

October 17, 2024 at 01:52

Hi sir
i am facing the same issue, please resolve the as soon as possible,
i edit in single product elemnetor page for fake sale but still it’s remain same no change.

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support staff only.

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Rose Tyler

Support staff

October 17, 2024 at 07:07

Hello, uttam pradhan,

Thank you for contacting us and for using XStore.

Kindly submit a new topic for your inquiry at the following link: https://www.8theme.com/forums/xstore-wordpress-support-forum/ Please also provide the URL of the page shown in your screenshot, along with temporary wp-admin access for further assistance.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

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Tagged: assistance, fake sale popup, issue resolution, product name display, woocommerce, wordpress themes
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