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Request for Customizations on WordPress E-commerce Website

This topic has 10 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Tony Rodriguez

DashDoor

Participant

October 4, 2024 at 17:10

Dear [Team],

I hope this email finds you well.

Please, contact administrator
for this information.

#417236 Copied Theme version: 9.4.1

9 Answers

Tony Rodriguez

Support staff

October 5, 2024 at 11:33

Hello, @DashDoor,

Thank you for contacting us and for using XStore.

We are pleased to inform you that you can create a new custom layout or modify the existing layout of your single product page using the XStore Builders. This can be accomplished through the Single Product Builder available in Elementor, allowing you to tailor the design according to your specific requirements.

For detailed instructions and further assistance, please refer to our theme documentation at the following links:

– [XStore Single Product Builder with Elementor](https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/)
– [Request a Quote Feature](https://www.8theme.com/documentation/xstore/xstore-features/request-a-quote/)

We trust that this information will be helpful to you. Should you have any further inquiries, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

#417314 Copied

DashDoor

Participant

October 5, 2024 at 12:19

Plz help me to do so .

Please contact administrator
for this information.

#417321 Copied

Tony Rodriguez

Support staff

October 5, 2024 at 13:40

Hello, @DashDoor,

Upon reviewing your website, we have noticed that the issue persists. As part of our troubleshooting process, we kindly request that you temporarily deactivate the CDN/server cache and all third-party plugins on your website. Please review the site’s functionality once these changes have been implemented.

Kindly inform us of the outcome once these adjustments have been made.

Should the issue continue, please ensure that all third-party plugins remain deactivated. Additionally, we would appreciate it if you could grant us permission to conduct a thorough debug of your site. This process will involve deactivating all third-party plugins and any on-site customizations to better understand and resolve the issue.

Please ensure that you have a complete backup of your site before proceeding with these steps.

Thank you for your cooperation and understanding.

Best Regards,
8Theme’s Team

#417334 Copied

DashDoor

Participant

October 6, 2024 at 10:37

Plz help sir.

Please contact administrator
for this information.

#417418 Copied

Tony Rodriguez

Support staff

October 7, 2024 at 05:35

Hello, @DashDoor,

Thank you for your patience and for reaching out to us with your concerns.

We are pleased to inform you that the issue affecting your website has been successfully resolved. To ensure that the changes are reflected on your end, please clear your browser’s cache before revisiting your site.

As part of our troubleshooting process, we have temporarily deactivated all third-party plugins on your website. This action appears to have addressed the issue effectively. We recommend that you reactivate each plugin individually to identify the specific plugin that may be causing the problem.

Furthermore, we have verified that the “Add to Cart” button and other widgets on the single product page are now functioning correctly. For your reference, we have included a screenshot in the private content area of our correspondence.

Should you require any further assistance or have additional questions, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#417472 Copied

DashDoor

Participant

October 7, 2024 at 14:46

Subject: Website Issues: Code Button Visibility and Product Option Consistency

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for this information.

Files is visible for topic creator and
support staff only.

#417615 Copied

Tony Rodriguez

Support staff

October 8, 2024 at 05:31

Hello, @DashDoor,

Thank you for your response.

1/ We have thoroughly reviewed your website and are pleased to inform you that the “Request a Quote” sales booster feature is functioning correctly on our end. We kindly suggest that you clear your browser’s cache and revisit your website to see if the issue persists.

Should the problem continue, please let us know which device you are using and provide a video demonstrating the issue. This will enable us to assist you more effectively.

Thank you for your cooperation.

2/ Your products are variable, showing “Select options” is normal behavior, as selecting variations is necessary before adding variable products to the cart.

Please create a new topic for a new issue on our support forum to avoid any inconvenience and get prompt assistance.

Best regards,
The 8Theme Team

#417678 Copied

DashDoor

Participant

October 8, 2024 at 09:56

Subject: Issue with Add-to-Cart Buttons and Product Links

Dear,

I hope this email finds you well. I’m writing to bring to your attention an issue with the theme you recently updated.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#417738 Copied

Tony Rodriguez

Support staff

October 8, 2024 at 11:54

Hello, @DashDoor,

1/ We regret to inform you that the feature you are looking for is not available, However, we recommend considering the use of third-party plugins to achieve the desired functionality. Below are two options that might be suitable for your needs:

1. YITH WooCommerce Request a Quote: https://wordpress.org/plugins/yith-woocommerce-request-a-quote/
2. Get a Quote Button for WooCommerce: https://wordpress.org/plugins/get-a-quote-button-for-woocommerce/

We hope you find these resources helpful.

2/ We would like to recommend utilizing the external product type for managing your products more effectively. For detailed guidance, please refer to the following documentation provided by WooCommerce: (https://woocommerce.com/document/managing-products/#external-affiliate-products).

Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#417765 Copied
Tagged: custom woocommerce wordpress templates, customized wordpress online store, individual woocommerce wordpress adaptations, personalized wordpress e-commerce solutions, specific wordpress e-commerce customization, tailored woocommerce e-commerce website, unique woocommerce wordpress design
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