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Request for Guidance on Importing the XStore Slider Template

This topic has 8 replies, 3 voices, and was last updated 9 months, 3 weeks ago ago by Andrew Mitchell

xstorefans

Participant

February 28, 2024 at 15:51

Hi there,
I hope this message finds you well!
I recently came across a video tutorial that explained how to import the XStore Slider template. ( https://www.youtube.com/watch?v=5ZwO_Cwzy14 ) .I found it incredibly insightful. However, I’ve encountered a slight hitch – I’ve been unable to access the XStore Slider template page within my backend.
I realize this might be a bit much to ask, but if you could guide me on how to import this template as shown in the tutorial, I’d greatly appreciate it. I’m looking forward to learning more about this tool and exploring its features.
Many thanks for your help.
Best regards.

#385151 Copied Theme version: 9.2.9

7 Answers

Rose Tyler

Support staff

February 28, 2024 at 16:15

Hello, Xstorefans,

Thank you for reaching out to us, and we’re delighted to hear that you found our video tutorial insightful. We understand that you’re experiencing difficulties accessing the XStore Slider template page within your backend, and we’re here to assist you.

To import the XStore Slider template as shown in the tutorial, please follow these steps:
1/ https://prnt.sc/SOsZLJuKZd9_
2/ https://prnt.sc/VCedgQIjYdqG
3/ https://prnt.sc/wWHqbq4kPAto

Should you require further assistance or have any additional questions, please do not hesitate to contact us and provide screenshots or video of the problem. We are committed to ensuring that you have a smooth experience with our theme and its features.

Many thanks for choosing XStore, and we look forward to helping you make the most of our theme.

Best Regards,
8Theme’s Team

#385154 Copied

xstorefans

Participant

February 28, 2024 at 17:11

I truly appreciate your guidance. However, despite following the same steps you advised in the backend, I was unable to spot the template icon. I’m quite baffled at where I might be going wrong. Any assistance you could provide in shedding light on this mystery would mean the world to me.

Files is visible for topic creator and
support staff only.

#385163 Copied

Rose Tyler

Support staff

February 28, 2024 at 18:11

Hello, Xstorefans,

We appreciate your prompt response.

We kindly request that you grant us temporary wp-admin access in order to review and assess the settings on your website.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#385167 Copied

xstorefans

Participant

February 28, 2024 at 18:31

I am more than happy to grant you admin rights. I would really appreciate if you could kindly help to investigate what the potential issue could be. Your assistance in this matter is truly valued.

Please contact administrator
for this information.

#385168 Copied

Rose Tyler

Support staff

February 29, 2024 at 08:11

Hello, Xstorefans,

Thank you for your cooperation.

We kindly request that you view a video that has been uploaded to the Private Content section, which features a recording from your website.

Should you encounter any discrepancies in the appearance of buttons as demonstrated in the video, we recommend that you clear your browser’s cache, ensure your browser is up-to-date, or consider using a different browser, such as Chrome, for optimal performance.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#385207 Copied

xstorefans

Participant

February 29, 2024 at 15:28

I wanted to extend my heartfelt gratitude for your assistance. It appears that the issue was related to my browser’s cache, which I’ve now sorted out successfully. I can’t thank you enough for your help in this. Your support truly means the world to me.

#385274 Copied

Andrew Mitchell

Support staff

February 29, 2024 at 15:28

Dear xstorefans,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#385275 Copied
Tagged: e-commerce templates, import guidance, template importing, woocommerce slider, wordpress templates, wordpress woocommerce, xstore slider template
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Request for Guidance on Importing the XStore Slider Template

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