This topic has 2 replies, 2 voices, and was last updated 8 months, 4 weeks ago ago by Tony Rodriguez
Hello Xstore Support Team,
I recently purchased the Xstore theme from your platform, and it came bundled with several plugins. However, during the installation process on my WordPress site, I was prompted to enter purchase codes for each plugin.
As per my understanding, these plugins should be covered under the Xstore theme purchase. I would appreciate your assistance in obtaining the necessary purchase codes for the bundled plugins. Here are some details:
Theme Purchase Location: I bought the Xstore theme from ThemeForest.
Bundled Plugins: The plugins that are prompting for purchase codes are [List the plugin names here, e.g., Elementor, Slider Revolution, WPBakery Page Builder, Dokan, WooZone, W3 Total Cache, YellowPencil, File Bird, WooCommerce Infinite Scroll and Ajax Pagination, Smart Product Viewer, GMAPS for WPBakery Page Builder (Visual Composer), WooCommerce Dynamic Pricing & Discounts, WooCommerce PDF Invoice, WooCommerce Subscription, Wordfence Security – Firewall, Malware Scan, and Login Security etc.]
I kindly request your support in providing the required purchase codes or guidance on how to proceed. I understand that these plugins should be covered with the theme purchase, and I am looking forward to resolving this matter promptly.
Thank you for your attention and assistance.
Best regards,
Amit
Hello, @Amit,
Thank you so much for purchasing our theme and contacting our support center.
We kindly invite you to peruse our theme documentation at the following link:
https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
We hope you find this information helpful.
Best Regards,
The 8Theme Team
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