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[Request for support] – I have 2 things that I need help with. The team can help me.

This topic has 9 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

Tạ Xuân Thanh

Participant

December 5, 2023 at 13:43

[Request for support] – I have 2 things that I need help with. The team can help me.
1. Currently my shopping cart button is broken when entering https://dongho365.vn/shop/. Thank you for your help in correcting it for me.
2. Please guide me how to install Google Tagmanager code on the website.
This is my website: https://dongho365.vn/
VERSION V.9.2.5

Please, contact administrator
for this information.

#375757 Copied Theme version: 9.2.5

8 Answers
Rose Tyler

Support staff

December 5, 2023 at 14:55
Hello, Tạ Xuân Thanh,

Thank you for contacting us and for using XStore.

1/ We kindly request that you insert the following code snippet into your theme settings. Navigate to Theme Options, then select Theme Custom CSS, and finally, Global Custom CSS:

.products-grid.row-count-4 .product-details .quantity-wrapper .button { font-size: 0; }

2/ We suggest reviewing the discussion at the following link for further guidance: https://www.8theme.com/topic/edit-header-php-for-google-tag-manager/

Kind Regards,
8theme team
#375774 Copied
Tạ Xuân Thanh

Participant

December 6, 2023 at 02:53

Hello Rose Tyler,
I tried to do part 1 as you instructed. However, the error of shopping cart still cannot be resolved. Please help me check again.
Thank you very much!

Please contact administrator
for this information.

#375827 Copied

Rose Tyler

Support staff

December 6, 2023 at 08:56

Hello, Tạ Xuân Thanh,

Private Content

Kind Regards,
8theme team

Please contact administrator
for this information.

#375847 Copied

Tạ Xuân Thanh

Participant

December 8, 2023 at 18:32

Hello,
The cart error at the link https://dongho365.vn/shop/ has now been fixed. However, I discovered that the same error also appeared in other product categories:
https://dongho365.vn/product-category/dong-ho-deo-tay/
https://dongho365.vn/product-category/dong-ho-deo-tay/dong-ho-iw-carnival/
https://dongho365.vn/product-category/dong-ho-deo-tay/dong-ho-nam/
https://dongho365.vn/product-category/dong-ho-deo-tay/dong-ho-nu/
https://dongho365.vn/product-category/dong-ho-deo-tay/dong-ho-nu/dong-ho-nu-iw-carnival/
Can’t fix it when adding the code you sent. Thank you for your further support!
Thank you very much!

Please contact administrator
for this information.

#376157 Copied
Rose Tyler

Support staff

December 11, 2023 at 08:39
Hello, Tạ Xuân Thanh,

Thank you for your response and links.

Please change this code https://prnt.sc/zQy6dUosPtQ_ to:

.products-grid.row-count-4 .product-details .quantity-wrapper .button, .products-grid.row-count-3 .product-details .quantity-wrapper .button { font-size: 0; }

Kind Regards,
8theme team
#376259 Copied
Tạ Xuân Thanh

Participant

December 11, 2023 at 09:22

Chào bạn,
Tôi đã sửa đoạn code thành:
.products-grid.row-count-2 .product-details .quantity-wrapper .button,
.products-grid.row-count-3 .product-details .quantity-wrapper .button,
.products-grid.row-count-4 .product-details .quantity-wrapper .button,
.products-grid.row-count-5 .product-details .quantity-wrapper .button,
.products-grid.row-count-6 .product-details .quantity-wrapper .button {
font-size: 0;
}
Hiện chế độ xem dạng lưới từ 2 cột đến 6 cột đã được khắc phục.
Còn chế độ xem dạng danh sách thì vẫn bị lỗi. Nhờ bạn viết thêm giúp tôi phần code để khắc phục lỗi này ở dạng danh sách.
Xin cám ơn!

#376269 Copied

Tạ Xuân Thanh

Participant

December 11, 2023 at 09:23

Hello,
I changed the code to:
.products-grid.row-count-2 .product-details .quantity-wrapper .button,
.products-grid.row-count-3 .product-details .quantity-wrapper .button,
.products-grid.row-count-4 .product-details .quantity-wrapper .button,
.products-grid.row-count-5 .product-details .quantity-wrapper .button,
.products-grid.row-count-6 .product-details .quantity-wrapper .button {
font-size: 0;
}
The grid view from 2 columns to 6 columns has now been fixed.
The list view mode still has an error. Please help me write more code to fix this error in list form.
Thank you!

#376270 Copied
Rose Tyler

Support staff

December 11, 2023 at 11:16
Hello, Tạ Xuân Thanh,

We appreciate your prompt response.

We kindly request that you update the code as follows:

.product-details .quantity-wrapper .button { font-size: 0 !important; }

Kind Regards,
8theme team
#376295 Copied
Tagged: woocommerce support request, wordpress themes help
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