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Request quote is not showing up plus some more questions

This topic has 7 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Juergen

Juergen

Participant

April 19, 2023 at 10:32

Hello,
I have a few questions:

1. “Enable Request a quote on single product page”. I have made the settings in the Sales Booster, but I can’t find the icon with the question mark anywhere. What am I doing wrong?

https://www.dropbox.com/s/t11sltv0f9arcbv/2023-04-19_11-07-59.png?dl=0

https://www.dropbox.com/s/q2iu9x6ulg6ntkh/2023-04-19_11-07-40.png?dl=0

https://www.dropbox.com/s/qbth8pky7s67ytl/2023-04-19_10-19-00.png?dl=0

2. at the blog I want to remove the comment function. So the customer should only read the blog post, but not comment. How do I do that?

3. if I buy the WPML plugin, I have to delete Loco so that everything works with the translation?

4. my header sometimes appears in blue, although it is set in black. How do I get rid of blue header?

https://www.dropbox.com/s/90eushkvffgb2qz/2023-04-18_10-27-03.png?dl=0

5. can I disable the sorting? If so, how do I do that?

https://www.dropbox.com/s/dbyxlcuhqvi80ko/2023-04-18_10-12-40.png?dl=0

#353747 Copied Theme version: 9.1.1 WooCommerce version: 7.6.0

6 Answers
Rose Tyler

Support staff

April 19, 2023 at 16:16
Hello, Juergen,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ We’ve tested it on our site and all is fine.
In order to further investigate, we kindly request temporary access to your site’s WordPress admin panel.

2/ https://www.wpbeginner.com/wp-tutorials/how-to-completely-disable-comments-in-wordpress/

3/ We are pleased to inform you that you will still be able to use Loco.
The WPML support team is highly knowledgeable and will be able to provide you with further assistance.

4/ Check the background color of the sticky header. If you are using Multiple headers, do not forget to check the settings of all headers.

5/ The next custom CSS code can be used:
```
.main-products-loop .filter-wrap {
    display: none;
}
```
We hope this information is helpful.

Kind Regards,
8theme team
#353850 Copied
Juergen

Participant

April 20, 2023 at 10:33

Thank you again for your friendly assistance.

Currently I have three questions left:

All questions are about desktop PC etc. and not mobile devices.

1. the word shopping cart and the icon are too close to the top. I need a little more space here. Is there a css code for this?

https://www.dropbox.com/s/t8zywqaexbzdt01/2023-04-20_10-48-38.png?dl=0

2. at QuickView I have activated Quantity Discounts. As you can see on the screenshot, the display is not very nice.
Could you please send me a css code so that the Quanitity display is flush with the shopping cart?

https://www.dropbox.com/s/zhn18cmmt2xl4xz/2023-04-20_10-22-45.png?dl=0

By the way, there is no space between the asterisks and the text in the Quick View. I would like to have a CSS for that too.

3. in a demo of XStore, “you may be interested” products are displayed. How do I do that?

https://www.dropbox.com/s/zgk46497hcm0j29/2023-04-19_22-28-02.png?dl=0

Looking forward for your help.

Juergen

#353936 Copied
Rose Tyler

Support staff

April 20, 2023 at 12:37
Hello, Juergen,

Thank you for your response.

1/ Header Builder > Cart > MINI-CART DROPDOWN > Computed Box > add padding or margin top. Do this for Multiple headers.

2/ Please change this code in Theme Custom CSS:
https://prnt.sc/FItQkzs5rCY_
to
```
.single-product .sales-booster-quantity-discounts {
    max-width: 60%;
}
```
Please change this code https://prnt.sc/8XpJuQ39q4in
to
```
.et-quick-view-canvas .product-content .woocommerce-product-rating .star-rating {
    margin-right: 10px;
}
```
3/ These options are activated on your site – https://prnt.sc/lhql_rYpJDgP , so you just need to add Up-Sells – https://woocommerce.com/document/related-products-up-sells-and-cross-sells/

Kind Regards,
8theme team
#353950 Copied
Juergen

Participant

April 20, 2023 at 13:41

Hi Rose,

Thanks for your quick reply to my questions.

1. i have accidentally changed something at Header>Cart. I had clicked on dropdown and then played with the settings “none” and “off-canvas”.

https://www.dropbox.com/s/x8i18tkopqtcbx9/2023-04-20_14-16-14.png?dl=0

When I click on the cart icon in the store, the cart with content no longer appears on the right. Instead, a dropdown appears very briefly and disappears again after a second.

https://www.dropbox.com/s/pu4qxmk1zl8y9mv/2023-04-20_14-13-38.png?dl=0

What do I have to do so that the cart is displayed on the right side again?

For Quanitity discounts: I added the CSS as you requested, but it doesn’t change the display.

https://www.dropbox.com/s/ftgwpgp5ioj5ois/2023-04-20_14-22-39.png?dl=0

The Quantity discount display should be as wide as the blue BuyNow button (see yellow arrows).

https://www.dropbox.com/s/nf8n68lhd7sd19y/2023-04-20_14-37-22.png?dl=0

#353956 Copied

Rose Tyler

Support staff

April 20, 2023 at 14:29

Hello, Juergen,

Thank you for your response.

1/ Cart > Content type > select Off-Canvas. If you use Multiple headers, do this for all of them. If you do not want to have and edit a few headers, you can just delete the Custom header, and leave only the Default one.

2/ Please check now – https://prnt.sc/R49-9yIf4ZRB

Kind Regards,
8theme team

#353964 Copied

Juergen

Participant

April 20, 2023 at 16:06

Thank you, works perfect everything now

#353980 Copied
Tagged: questions, request quote, seo friendly, showing up, templates, woocommerce, wordpress
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Request quote is not showing up plus some more questions

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