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Request system testing support. (Error: Sorry, I couldn’t get an API response..)

This topic has 3 replies, 2 voices, and was last updated 10 months, 2 weeks ago ago by Rose Tyler

Tạ Xuân Thanh

Participant

January 2, 2024 at 07:34

Hello support team,
Thanks to the support team to help me check. Currently I cannot activate my license for my website. Please help me check!
Thank you!

Please, contact administrator
for this information.

#378246 Copied Theme version: 9.2.5

2 Answers

Rose Tyler

Support staff

January 2, 2024 at 08:42

Hello, Tạ Xuân Thanh,

We apologize for the inconvenience you are experiencing with the API response during your theme activation process.
Our dev team is working on this issue from the server side, and we will let you know once it is fixed.
Thank you for your cooperation and understanding.

Kind Regards,
8theme team

#378256 Copied

Rose Tyler

Support staff

January 2, 2024 at 08:51

Hello, Tạ Xuân Thanh,

We are pleased to inform you that the issue has been resolved.

Kind Regards,
8theme team

#378258 Copied
Tagged: api error solution, request support, system testing support, technical assistance, troubleshooting, woocommerce, wordpress themes
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