Request to Remove Default Shop Menu Categories

This topic has 6 replies, 3 voices, and was last updated 1 weeks, 6 days ago ago by Jack Richardson

  • Avatar: Muhammad Saleem
    DashDoor
    Participant
    September 5, 2024 at 13:26

    Dear XStore Support Team,

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 5, 2024 at 13:50

    Hello, DashDoor,

    Thank you for reaching out to us.

    To assist you more effectively, could you please provide us with some screenshots? This will help us better understand your request.

    Best Regards,
    8Theme’s Team

    Avatar: Muhammad Saleem
    DashDoor
    Participant
    September 6, 2024 at 00:21

    Request for Assistance with H3 Service Icon Widget

    Dear Elementor Support Team,

    I’m reaching out for guidance on using the H3 Service Icon widget in Elementor. I want to create categories (e.g., Engine Parts, Hydraulic Parts) on my homepage and display images for each category.

    _Objective:_

    – Use H3 Service Icon widget to create categories
    – Display images for each category on homepage
    – Categories not created in WordPress backend, but rather using Elementor

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 6, 2024 at 08:36

    Dear @DashDoor,

    We would like to clarify that our support services are dedicated exclusively to our projects and do not extend to all plugins universally. It appears from your reference to “Dear Elementor Support Team” that your inquiry might be more appropriately addressed to the Elementor plugin support team (https://wordpress.org/support/plugin/elementor/), rather than our XStore theme support forum.

    Furthermore, we had previously requested screenshots to better understand your issue; however, we noticed that you have not provided them. From your description, it seems you are seeking advice on the correct configuration of WooCommerce product categories. For this, we recommend consulting the WooCommerce plugin documentation, which you can find here: https://woocommerce.com/document/managing-product-taxonomies/.

    Additionally, we are currently unable to access your website as it is not loading, which prevents us from reviewing the homepage where you require assistance.

    We appreciate your cooperation and understanding. Should you have any further questions related to our theme or if there is anything else we can assist you with regarding our theme, please do not hesitate to reach out.

    Best Regards,
    Jack Richardson
    The 8Theme Support Team

    Avatar: Muhammad Saleem
    DashDoor
    Participant
    September 6, 2024 at 17:31

    Plz help me sir how to.resolve this error.

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 7, 2024 at 09:31

    Dear @DashDoor,

    We hope this message finds you well. We would like to clarify that our support is dedicated exclusively to project-related queries. Based on the screenshot you provided, it appears that the issue you are encountering is related to your server. We kindly suggest contacting your hosting provider for further assistance as they are better equipped to resolve server-specific problems.

    Additionally, we kindly remind you to create separate topics for distinct questions to ensure clarity and efficiency in addressing your concerns.

    Thank you for your understanding and cooperation.

    Once the primary issue discussed in this topic has been resolved, please take a moment to mark it as closed.

    Best Regards,
    Jack Richardson
    The 8Theme Support Team

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