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Request to Remove Theme Information and Improve SPS Icon Functionality

This topic has 6 replies, 2 voices, and was last updated 4 months ago ago by Tony Rodriguez

DashDoor

Participant

November 19, 2024 at 16:41

Dear
I hope you’re doing well .

Please, contact administrator
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#424241 Copied Theme version: 9.4.2

5 Answers

Tony Rodriguez

Support staff

November 20, 2024 at 06:36

Hello, @DashDoor,

Thank you for contacting us and for using XStore.

1/ To ensure optimal performance and security, we kindly request that you update your XStore parent theme to the latest version (9.4.5) and XStore core plugin (5.4.5). This update is crucial for maintaining compatibility between the theme and the core plugin, and to prevent any potential issues.

We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

For detailed instructions on how to update your theme, please refer to our comprehensive theme documentation available at: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

https://xstore.8theme.com/update-history/

Afterward, Please clear your browser cache and check again.

2/ Please read and follow the steps written in our theme documentation here: https://www.8theme.com/documentation/xstore/xstore-features/request-a-quote/

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#424288 Copied

DashDoor

Participant

November 23, 2024 at 15:51

Request to Remove Theme Information and Improve SPS Icon Functionality

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#424850 Copied

Tony Rodriguez

Support staff

November 25, 2024 at 07:22

Hello, @DashDoor,

Thank you for your response.

1/ You are using the PHP 8.3.8 version, but not all plugins are compatible with it. Please downgrade the PHP version to 8.0, 8.1 or 8.2.

2/ Please provide your site wp-admin access in private content area so that we can check https://www.8theme.com/documentation/xstore/xstore-features/request-a-quote/ (Request a quote) functionality on your website and help you to solve your issue.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

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#425000 Copied

DashDoor

Participant

November 25, 2024 at 11:35

Please clear this issue Sir.

Please contact administrator
for this information.

#425075 Copied

Tony Rodriguez

Support staff

November 25, 2024 at 12:07

Hello, @DashDoor,

Thank you for providing the wp-admin access.

We are pleased to inform you that your issue has been successfully resolved. Kindly check your website after clearing your browser cache to ensure the changes are reflected.

Additionally, you can now add content to the “Request A Quote” popup by entering a static block shortcode or custom HTML, as per your requirements. Once done, please remember to save the changes.

For your convenience, we have provided reference images in the private content area.

2/ Please read and follow the steps written in our theme documentation here: https://www.8theme.com/documentation/xstore/xstore-features/request-a-quote/

We hope this information is helpful. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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