Requisitos sistema não condiz com o site

This topic has 2 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Carla
    Carla
    Participant
    August 28, 2024 at 19:14

    Olá
    Por favor, preciso de um suporte, na tela Requisitos sistema consta a informação:
    empo máximo de execução: mínimo (120-180) 0
    Máx. de variáveis ​​de entrada: mínimo (1000-2000) 1000

    Porém de acordo com a atualização do site, essa informação não procede, enviei anexo as telas para que possam me dar um suporte.

    Desde já agradeço!

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    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 29, 2024 at 07:26

    Hello Carla,

    Thank you for reaching out to us for support. We appreciate you sending over the screenshots to help us understand the issue better.

    We advise you to contact your hosting provider to resolve this matter. From your screenshot under WooCommerce > Status, it appears that both the theme and plugins are reading the server’s values for maximum execution time and maximum input variables identically. This indicates that the issue is not caused by the theme you are using and should be addressed at the server level.

    Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

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