Reset database and reactivate the theme license on same site….

This topic has 7 replies, 3 voices, and was last updated 3 years, 5 months ago ago by Rose Tyler

  • Avatar: Prabhath K
    Prabhath K
    Participant
    July 2, 2021 at 04:35

    Hi,
    I need to reset my WP database because of Niche-Market02 theme on my site very slow loading at starting. already got tech support and now the site’s header area details got messy.

    I just need a clear answer for this, If reset the Database after deactivating my current theme license, do I need to contact your support to license reactivating on the same site ?…

    regards

    6 Answers
    Avatar: Prabhath K
    Prabhath K
    Participant
    July 2, 2021 at 06:34

    reactivation theme

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 2, 2021 at 14:10

    Hello,

    Do you mean that you want to remove your activation for the island*****k to use for another project?

    Regards

    Avatar: Prabhath K
    Prabhath K
    Participant
    July 3, 2021 at 11:22

    Yes…It was slow in that domain and my management not happy about that. So I have to get another solution for it. (I already deactivated the current Xstore license and tried with a different theme, it’s working fine with that domain). May I use the deactivated license with any other projects?.(or get a refund) Or, what else I can do with that license?.
    please let me know soon. thanks.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2021 at 12:31

    Hello,

    You will be able to activate the theme on another site.

    Regards

    Avatar: Prabhath K
    Prabhath K
    Participant
    July 3, 2021 at 17:50

    Thanks a lot.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 4, 2021 at 06:53

    You’re welcome!

    Regards

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