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Reset License key - by Adminz12 - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

  • Avatar: Adminz12
    Adminz12
    Participant
    February 21, 2021 at 21:52

    Hi there,
    Can you please reset my licence key, So I can use it on my new domain.

    Thanks

    #275643 Copied Theme version: 1
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 22, 2021 at 12:49

    Hello,

    But as I can see you already use our theme here https://www.online.sphiriadigital.com/
    Do you want to keep this project and start the new one?

    Regards

    #275723 Copied
    Avatar: Adminz12
    Adminz12
    Participant
    February 22, 2021 at 22:48

    Hi, please remove that key. I want to use it in a new site.

    #275875 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 23, 2021 at 10:31

    Hello,

    Then remove theme from that site. You can’t use our theme for the new project if you already use it on another site.

    Regards

    #275932 Copied
    Avatar: Adminz12
    Adminz12
    Participant
    February 23, 2021 at 11:02

    I don’t have access to that site.

    #275936 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 23, 2021 at 12:26

    Hello,

    Is that site your site? Who used your license for that site? Why don’t you have access?

    Regards

    #275953 Copied
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