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Resource Limit Is Reached —-site is not opening

This topic has 6 replies, 2 voices, and was last updated 5 days, 2 hours ago ago by Luca Rossi

khurram virk

Participant

April 9, 2025 at 13:35

dear sir

good day to you!

we hope you will be fine, we are getting the following on site

Resource Limit Is Reached
The website is temporarily unable to service your request as it exceeded resource limit. Please try again later.

we contacted godaddy hosting they said optimized the content
and share the processes 100% usage.

please find the attached screenshot.

kindly guide us to get site live .

thank you

Files is visible for topic creator and
support staff only.

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5 Answers

Luca Rossi

Support staff

April 10, 2025 at 05:39

Dear @Khurram Virk,

Thank you for reaching out to us. We hope this message finds you well.

We have reviewed your inquiry along with the attached screenshot regarding the “Resource Limit Is Reached” error on your website. Please note that this issue is rarely reported by our customers. It generally occurs when the hosting account exceeds its allocated server resources, such as CPU or memory usage.

As advised by GoDaddy, optimizing your website content is a crucial step in resolving this issue. To help reduce resource consumption and restore your website’s functionality, we recommend the following actions:

1. Disable any unnecessary plugins.
2. Optimize images and media files to improve load times.
3. Consider using a Content Delivery Network (CDN) to reduce server load.
4. Review your theme and any custom code for potential performance issues.
5. If your current hosting plan does not meet your website’s traffic and resource requirements, consider upgrading your plan or switching to a more suitable hosting provider (e.g., SiteGround).

Additionally, please ensure our XStore theme and XStore Core plugin are updated to the latest version for optimal performance.

Should you need further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

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khurram virk

Participant

April 10, 2025 at 14:57

dear sir

good day to you!

i found following values in php.ini —is it ok?

memory_limit = 2569M
post_max_size = 1929M
upload_max_filesize = 1000M
max_execution_time = 3009
max_input_time = 10009
max_input_vars = 100009

it seems too much please guide

thank you

#440359 Copied
Luca Rossi

Support staff

April 10, 2025 at 16:46
Hi @khurram virk,

Here are some general recommendations:

memory_limit = 1024M post_max_size = 512M upload_max_filesize = 1024M max_execution_time = 3000 max_input_time = 3000 max_input_vars = 10000

Excessively high values may not necessarily improve performance and could potentially lead to resource management issues on your server. We recommend adjusting the values to more standard limits unless you have a specific need for higher settings.

If you are unsure about the optimal configuration for your hosting environment, we suggest consulting with your hosting provider or server administrator for tailored advice.

Please let us know if you need any further assistance.

Best Regards,
8Theme’s Team
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khurram virk

Participant

April 10, 2025 at 16:58

dear sir

thank you, processes are coming down now.

#440380 Copied

Luca Rossi

Support staff

April 10, 2025 at 17:19

Dear @Khurram Virk,

We hope this message finds you well.

We kindly ask you to review any unusual or unknown traffic to your website. If your site is currently experiencing a DDoS (Distributed Denial of Service) attack, it may cause your hosting resources to reach their limit.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

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