Return to previous page

Resource overuse - by Гочо Симеонов

This topic has 2 replies, 2 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow

Гочо Симеонов

Participant

April 12, 2021 at 11:25

Hello there, hosting company brought a problem to our attention, suggesting that we contact theme developers about it
We have excessively high CPU usage and a lot of errors related to the theme in the wordpress error log of this kind:

“[05-Apr-2021 08:20:24 UTC] PHP Fatal error: Uncaught Error: Call to undefined method St_Woo_Shop::get_gallery_image_ids() in /home/arnicagr/public_html/wp-content/themes/xstore/framework/woo.php:2248
Stack trace:
#0 /home/arnicagr/public_html/wp-includes/class-wp-hook.php(287): etheme_available_variation_gallery(Array, Object(St_Woo_Shop), Object(WC_Product_Variation))
#1 /home/arnicagr/public_html/wp-includes/plugin.php(212): WP_Hook->apply_filters(Array, Array)
#2 /home/arnicagr/public_html/wp-content/plugins/et-core-plugin/packages/st-woo-swatches/public/partials/class-st-woo-shop.php(145): apply_filters(‘sten_wc_archive…’, Array, Object(St_Woo_Shop), Object(WC_Product_Variation))
#3 /home/arnicagr/public_html/wp-includes/class-wp-hook.php(287): St_Woo_Shop->available_variations(Array)
#4 /home/arnicagr/public_html/wp-includes/plugin.php(212): WP_Hook->apply_filters(Array, Array)
#5 /home/arnicagr/public_html/wp-content/plugins/et-core-plugin/packages/st-woo-swatches/public/partials/class-st-woo-shop.php(59): apply_filters(‘sten_wc_archive…’, Ar in /home/arnicagr/public_html/wp-content/themes/xstore/framework/woo.php on line 2248”

We are using products with variations but without variation in the image
link to such product – https://arnicagroup.com/produkt/komplekt-korsaj-i-bikina-4405/

Please assist us into resolving the issue

Please, contact administrator
for this information.

#283608 Copied Theme version: 7.2.6 WooCommerce version: 5.0.0

1 Answer

Olga Barlow

Support staff

April 12, 2021 at 17:56

Hello,

Error that you provided is out of date (05 April). So, I would suggest your hosting provide remove the old logs and check again.
I check the error logs in WooCommerce > Status > Logs and don’t see that error anymore but I see Memory limit error https://prnt.sc/11arfgd because of cache plugin. We would recommend you to increase the PHP memory limit and check the list of plugins that you use and disable third-party plugins that you don’t really need because every additional plugin uses PHP memory.

Regards

#283710 Copied
Viewing 2 results - 1 through 2 (of 2 total)