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Responsive feature not working in Legenda

This topic has 6 replies, 4 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

camposricardo86

Participant

August 21, 2015 at 21:08

Hi 8Theme Team

My mistake, I was trying to submit a ticket in Classic Forum instead of Legenda Forum. Sorry.

And now the issue Im looking for your help on. I enabled responsive design for

http://pubmovil.com/mitienda016/

but nothing! It is not adapting to smartphones! did I do something wrong? Please help!

Please, contact administrator
for this information.

#81689 Copied Theme version: 2.9 WooCommerce version: 2.4.4

5 Answers

alex_vilela

Participant

August 22, 2015 at 02:28

Hello,
I’m using version 4.3 of wordpress. Which holds aversion woocommece to the theme Legend 2.9?

Thanks,

Alex

Please, contact administrator
for this information.

#81699 Copied Theme version: 2.9 WooCommerce version: 2.4.5

Jack Richardson

Support staff

August 22, 2015 at 10:23

Hello @alex_vilela,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#81721 Copied

Jack Richardson

Support staff

August 22, 2015 at 10:27

Hello @camposricardo86,

I’ve set “Large resolution from” to 1200 in Theme Options > Responsive. Now clear browser cache and cache folder in wp-content directory via FTP and check the site.

Best regards,
Jack Richardson.

#81723 Copied

alex_vilela

Participant

August 22, 2015 at 15:41

Hello, thanks for the help.

I can only provide the WP Dashboard data. How are you?

Alex Vilela

Please, contact administrator
for this information.

#81747 Copied Theme version: 2.9 WooCommerce version: 2.4.5

Eva Kemp

Support staff

August 24, 2015 at 10:59

Hello @alex_vilela,

Please describe your problem with more details and provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#81880 Copied
Tagged: #legenda, best selling, responsive, themes, woocommerce
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