Responsive layout not working on phone - by fbskitchens

This topic has 7 replies, 4 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

  • Avatar: fbskitchens
    fbskitchens
    Participant
    October 5, 2015 at 20:44

    Hello,

    My site is not adjusting images and elements to fit mobile phone screens. It responds to tablets and small laptop screens however when loading on a phone, the page and images are much too large for the screen – I cannot even zoom out to show the full page.

    I’ve included my login credentials below. Please advise as soon as possible. Thank you!

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 6, 2015 at 10:26

    Hello,

    As I see it’s works perfectly for default WooPress theme. Please check the Child Theme customizations.

    Regards,
    Robert Hall.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 6, 2015 at 10:27

    Hello,

    As I see you’ve added the code in functions.php file in the child theme:
    .container { margin-right: auto; margin-left: auto; padding-left: 15px; padding-right: 15px; width: 1170px; }
    The value width: 1170px; is causing the issue.
    Remove it and check the site after that.

    Best regards,
    Jack Richardson.

    Avatar: fbskitchens
    fbskitchens
    Participant
    October 7, 2015 at 17:00

    Hello,

    I have removed the value width: 1170px; as suggested however the issue remains, though only on phones. When I adjust my web browser to a very narrow width, all elements adjust accordingly. However, when I visit the site on my phone the elements do not adjust.
    Thank you for your help!

    Avatar: Eva
    Eva Kemp
    Support staff
    October 7, 2015 at 17:20

    Hello,

    As I see site is shown fine on mobile:
    http://storage8.static.itmages.com/i/15/1007/h_1444234757_3313204_3ec0f23782.png

    Please show a screenshot what you see on your side and specify what mobile device you’re using.

    Regards,
    Eva Kemp.

    Avatar: fbskitchens
    fbskitchens
    Participant
    October 7, 2015 at 17:26

    It looks like it is now adjusting properly on my phone – I supposed I didn’t wait enough time for the change to make it through caching.

    Thanks again for your help.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 7, 2015 at 17:31

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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