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Responsive theme gone after upgared to 4.1

This topic has 2 replies, 2 voices, and was last updated 5 years, 5 months ago ago by Rose Tyler

Fabio

Participant

September 18, 2019 at 12:53

Dear Support,

I have recently upgraded the theme from 3.9.1 to 4.1. However, I have notice that my theme is not longer mobile friendly. If you open the homepage it is very large and the layout does not fit the mobile view.

Could you please help me to solve the issue?

Thanks.

F.

Please, contact administrator
for this information.

#221584 Copied Theme version: 4.1 WooCommerce version: 3.7

1 Answer

Rose Tyler

Support staff

September 18, 2019 at 13:23

Hello,

Make sure that Responsive Design is enabled in Theme Options > Responsive.
Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it looks then.
Do not forget to clear all cache.

Regards

#221589 Copied
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