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Restrict Review Capability to only Verified Buyers

This topic has 2 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Tony Rodriguez

TTC

Participant

December 11, 2023 at 22:24

Hi

How can we restrict the ability to post reviews to only verified buyers? Otherwise we may have competitors leaving negative reviews without purchasing and damaging our business reputation?

#376346 Copied Theme version: 9.2.5

1 Answer

Tony Rodriguez

Support staff

December 12, 2023 at 06:55

Hello, @TTC,

Thank you so much for purchasing our theme and contacting our support center.

We are writing to inform you that the WooCommerce settings on your website can be adjusted to permit only verified purchasers to leave product reviews. This feature helps to maintain the authenticity and trustworthiness of the feedback on your site. Please follow the instructions below to enable this functionality:

1. Access your WordPress administrative dashboard by logging in.
2. Proceed to ‘WooCommerce’ and select ‘Settings’, then click on the ‘Products’ tab.

Within the ‘Products’ settings, you will discover various options pertaining to product reviews. Please modify these settings to ensure that the privilege of submitting reviews is exclusive to customers who have verified purchases.

Should you encounter any difficulties or require additional assistance, do not hesitate to contact me. I am readily available to support you in implementing the necessary modifications to improve your website’s performance.

For a comprehensive visual guide, you may refer to the image provided at this link:
https://imgur.com/a/SpMLMeU

Additionally, a detailed tutorial can be found in the following document:
https://barn2.com/blog/woocommerce-allow-reviews-verified-buyers/

We appreciate your attention to this matter and are here to ensure a seamless experience for you and your customers.

Warm regards,
The 8Theme Team

#376363 Copied
Tagged: exclusive review for verified buyers, manage woocommerce verified reviews, verified buyers review capability, woocommerce review restriction, wordpress templates review control
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