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Return & Exchange Option not available on Orders section

This topic has 2 replies, 2 voices, and was last updated 3 months, 4 weeks ago ago by Tony Rodriguez

  • Avatar: Raghu
    Raghu
    Participant
    December 1, 2024 at 18:21

    I don’t see Return and Exchange option for the products, when the user places the orders in the order section. How to enable those actions.

    #426071 Copied Theme version: 9.4.5
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 2, 2024 at 05:13

    Hello, @Raghu,

    Thank you for contacting us and for using XStore.

    Unfortunately, WooCommerce doesn’t include a return/exchange option. You can use a third-party plugin at your own risk or submit a feature request on our taskboard: https://www.8theme.com/taskboard/ -If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

    Thank you for your understanding.

    Best regards,
    8Theme’s Team

    #426094 Copied
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