Return to previous page

Return to previous page: goes to the first page

This topic has 10 replies, 4 voices, and was last updated 10 years, 2 months ago ago by Robert Hall

arastrelli

Participant

September 21, 2014 at 21:00

Hi,
my problem is that when I’m in the shope page and I surf through the different pages to see different items and I go inside the detail of an item (single product page), when I want to come back by breadcrumbs button (or back button in the browser) doesn’t go to the previous page but to the first one.
If I have lots of items and pages you can imagine how it can be a trouble for the potential customer.
Same problem happens in your Legenda demo OnLine.
May you help me please?
Thank you
ar

#16354 Copied

9 Answers

Eva Kemp

Support staff

September 22, 2014 at 11:37

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.
Thank you.

Regards,
Eva Kemp.

#16405 Copied

arastrelli

Participant

September 22, 2014 at 17:33

Same problem happens in your Legenda demo OnLine. I do not think it’s a problem of my website.
In private content I send as required
thanks

Please, contact administrator
for this information.

#16458 Copied

Eva Kemp

Support staff

September 22, 2014 at 18:14

Hello,

I’ve just checked your site and the link “Return to Previous Page”. I opened Shop page and then Contacts page. After that I clicked “Return to Previous Page” and was redirected back to the Shop page.
Please check it once more. Clear cache and cookies of your browser or try some other browser.

Thank you.
Regards,
Eva Kemp.

#16470 Copied

arastrelli

Participant

September 22, 2014 at 21:17

Hi
the problem is when you are on the SINGLE PRODUCT PAGE.
Try:
– go to the shop page
– go to the page 2 or 3 or 4 or higher
– click on a single item
– from this page (SINGLE PRODUCT PAGE) click on the link “Return to Previous Page”, you will see that it will direct you to the first page and not the previous page.
Pleas follow with attention all these indications to understand my problem.
Best regards

#16504 Copied

Eva Kemp

Support staff

September 23, 2014 at 13:33

Hello,

Are there any problems at your hosting provider?
Now I’m unable to access Shop page, I’ve been redirected to the link http://en.hugomagia.com and there is a page “Welcome to Parallels”.

Thank you.
Regards,
Eva Kemp.

#16585 Copied

arastrelli

Participant

September 26, 2014 at 20:03

Yes I’m sorry,
buto now it works. Can you check?
thanks

#17242 Copied

Olga Barlow

Support staff

September 27, 2014 at 09:26

Hello,

It’s because Ajax Filter function is enabled (Theme Options > Shop). “Go to previous page” loads the previous URL in the history list. But shop page is not reloaded if you use Ajax pagination and this method will not work, because the previous page in the history list is Home page, not the 1 shop page. Disable Ajax Filter in theme options if you use go to previous page on shop page.

Regards,
Olga Barlow

#17303 Copied

arastrelli

Participant

September 29, 2014 at 12:40

Great Olga.
Thank you
Best Regards
alessio

#17456 Copied

Robert Hall

Support staff

September 29, 2014 at 13:56

Hello,

You’re welcome!
If you have any questions don’t hesitate to contact us.

Regards,
Robert Hall.

#17475 Copied
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Return to previous page: goes to the first page

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