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Returns the error in mobile devices - by Yuri

This topic has 24 replies, 3 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

Yuri

Participant

August 17, 2014 at 22:42

I’ve noticed today with my smart phone for the template back to dim, I hope we can fix it, I’ll let some pictures with the problem, thanks.

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#12768 Copied

23 Answers

Yuri

Participant

August 18, 2014 at 02:18

I’ve also tried to translate what I point out in the picture, but with the translation files do not get it …

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for this information.

#12771 Copied
Eva Kemp

Support staff

August 18, 2014 at 08:15
Hello,

Please add this code into custom.css file:
```
@media (max-width: 959px) {.columns2-left > .content {
    width: 100% !important; }

#products-sidebar {
    margin: 0 !important;
}}
```
Please provide us with wp-admin panel credentials. We’ll help you to find the word you want to translate.

Regards,
Eva Kemp.
#12794 Copied
Yuri

Participant

August 18, 2014 at 11:22

I added your code to the custom.css file, but I have not noticed the effect (I’ve also deleted cache, cookies if this was the problem but it is not)

I’ll let the data access, thanks.

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for this information.

#12812 Copied

Yuri

Participant

August 19, 2014 at 02:58

Your help would be possible?

#12929 Copied

Eva Kemp

Support staff

August 19, 2014 at 11:12

Hello,

Sorry for a long delay.
Please check your site now and clear browser cache before.

Regards,
Eva Kemp.

#12948 Copied

Yuri

Participant

August 19, 2014 at 12:38

I deleted the cache, it has solved the “responsive” if you can say so in the pages of wordpress, however turning the smart phone in horizontal side will show what happens in the images.

And the text “From:” displayed a varying product also, thanks.

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for this information.

#12949 Copied

Eva Kemp

Support staff

August 19, 2014 at 13:30

Hello,

Sorry, but I don’t see such problem as you showed on the screenshot.
To translate the word “From” you need edit the file abstract-wc-product.php (line 932) in the directory wp-content/plugins/woocommerce/includes/abstracts.

Regards,
Eva Kemp.

#12953 Copied

Yuri

Participant

August 19, 2014 at 13:54

Thanks for the translation, sorry I sent the same image two you win, look at this, it’s like displace right outside the framework of page

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#12957 Copied

Eva Kemp

Support staff

August 19, 2014 at 14:00

You’re welcome.
Sorry, but there is no problem on my side:

Have you tried clearing the cache?

Regards,
Eva Kemp.

#12959 Copied

Yuri

Participant

August 19, 2014 at 14:10

I’ve done it again and this time has changed, more or less, look at the images below

I tested the translation, and initially thought it would be solved, but it is the same way, I deleted the cache twice, I’ll leave the link for you to see

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for this information.

#12963 Copied
Eva Kemp

Support staff

August 20, 2014 at 14:30
Hello,

We’re very sorry for such long delay.

After investigation we’ve found that you inserted the code for the word “From” in functions.php file. So you need translate it there.
Concerning the footer you need remove this code in custom.css file:
```
@media only screen and (max-width: 959px)
#prefooter {
width: 700px;
}
```
Concerning the products slider, there is a bug in the theme and the problem happens if you have 4 or less products in the slider. You should add one more product as featured. Then the slider will be enabled for responsive design. We’ll try to fix this bug in our future update.

Please take our apologies for inconveniences.
Thank you.

Regards,
Eva Kemp.
#13089 Copied
Yuri

Participant

August 20, 2014 at 23:58

Thanks, I’ve been able to translate the word “From:”

however the code that you tell me to delete the file custom.css can not find it, there are similar codes, but the exact you told me. What I can do? I’ll leave here below the code that I have in the custom.css file, eva thanks.

Please, contact administrator
for this information.

#13133 Copied
Robert Hall

Support staff

August 21, 2014 at 07:16
Hello,

Take a look carefully please
```
@media only screen and (max-width: 959px) { #prefooter {
width: 700px; } #products-sidebar > div {float: none;}}
```
Regards,
Robert Hall.
#13146 Copied
Yuri

Participant

August 22, 2014 at 01:31

I feel the delay in responding, but as much as look you show me the code is not in the file custom.css

I’m looking for the code exactly me ye have said and not in the document, however there are other similar codes

#13247 Copied

Robert Hall

Support staff

August 22, 2014 at 07:17

Hello,

This code which I wrote is taken from your post above.

Regards,
Robert Hall.

#13267 Copied

Yuri

Participant

August 23, 2014 at 14:31

I do not understand sir …

#13358 Copied
Eva Kemp

Support staff

August 24, 2014 at 08:48
Hello,

I’ve removed this code from custom.css file
```
#prefooter {
    width: 700px; }
```
Please check your site now.

Regards,
Eva Kemp.
#13393 Copied
Yuri

Participant

August 25, 2014 at 04:03

It has already been solved, thanks.

One question, the footer remember it was white, since some time ago is transparent

This could be fixed?

Please, contact administrator
for this information.

#13417 Copied

Eva Kemp

Support staff

August 25, 2014 at 10:32

Hello,

Do you want this footer block to have white background color?

Regards,
Eva Kemp.

#13433 Copied

Yuri

Participant

August 25, 2014 at 11:58

I’ve tried to change in the css using the following tag “# footer-container {” but not changed. If possible I would like to put solid white “# FFFFFF”

thank you very much

#13443 Copied
Eva Kemp

Support staff

August 25, 2014 at 12:19
Hello,

I’ve added the following code into custom.css:
```
#footer-container {
background-color: white !important;
}
```
Please check the footer now.

Regards,
Eva Kemp.
#13447 Copied
Yuri

Participant

August 25, 2014 at 12:22

It displays correctly, thanks for your speed and efficiency. Greetings from Spain. 😀

#13448 Copied

Eva Kemp

Support staff

August 25, 2014 at 13:40

You’re always welcome.
Have a good day!

Regards,
Eva Kemp.

#13470 Copied
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