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Review Section Big Blue box for non-logged in users

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Tony Rodriguez

Blokey

Participant

November 3, 2023 at 11:49

If a user goes to leave a review on a product page, unless they are logged in, they are faced with a big blue box that says “You have to be logged in to be able to add photos to your review”

The box is so big that it covers the section where they leave their name and email address, so no one can actually leave a review.

I’m ok with people having to be logged in to add a photo, but I want non-logged in people to be able to leave a review, and they can’t at the moment.

#372436 Copied Theme version: 9.2.2 WooCommerce version: 8.2.1

1 Answer
Tony Rodriguez

Support staff

November 3, 2023 at 12:47
Hello, @Blokey,

Thank you for contacting us and for using XStore.

1) To resolve the problem you are experiencing, kindly follow the steps outlined below:

1. Navigate to XStore.
2. Select ‘Theme Options’.
3. Proceed to ‘Theme Custom CSS’.
4. Choose ‘Global CSS’.
5. Copy and paste the provided CSS code into the designated area.
6. Click ‘Publish’ to save the changes.
```
.single-product .comment-respond .comment-form-author, .comment-respond .comment-form-email {
    float: none !important;
}
```
We trust this will rectify the issue at hand.

2) By default, WooCommerce allows only logged-in users to leave reviews to prevent spam and maintain the credibility of reviews. Enabling non-logged-in users to leave reviews without using custom code or plugins is not a built-in feature of WooCommerce.

You are welcome to utilize any third-party plugin for your needs. However, please be advised that you do so at your own risk.

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team.
#372444 Copied
Tagged: big blue box reviews, non-logged user reviews, user experience woocommerce, woocommerce themes review, wordpress review section, wordpress themes feedback
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Review Section Big Blue box for non-logged in users

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