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Reviews - by Cubestore - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

Cubestore

Participant

March 19, 2015 at 00:09

It works on mobilephones but not on the computer. I have many customers that tells me the same.
They tell me that the E-mail and Namebar is gone. And when they write there reviews the page give them an error(Error: fill in Name and E-mail).

Why does this works on the mobile but not at the computers?
They are also registred customers and logged in.

#50746 Copied

8 Answers

Eva Kemp

Support staff

March 19, 2015 at 09:56

Hello,

I’ve just left a review for the product “Englelys – lykt” successfully.
Please check.
Could you please show a screenshot of the error?

Thank you.
Regards,
Eva Kemp.

#50792 Copied

Robert Hall

Support staff

March 19, 2015 at 10:05

Hello,

I’ve created review at the computer and it’s working fine. Please check again.
See screenshot: http://prntscr.com/6imf3j

Regards,
Robert Hall.

#50798 Copied

Cubestore

Participant

March 19, 2015 at 17:17

This is how it look with my customers. Right now.

Screenshot:
https://www.dropbox.com/s/d49rom4pvlojerw/11068346_10153184178336151_71292757_o.jpg?dl=0

#50956 Copied

Eva Kemp

Support staff

March 19, 2015 at 18:49

Hello,

That’s the normal review box for logged in customer.
What is it that doesn’t satisfy you?

Regards,
Eva Kemp.

#50976 Copied

Cubestore

Participant

March 21, 2015 at 00:13

Because that It was that my customer see when he is logged in.

But he got an error that he needs an name and e-mail. There are no place to put it.
He cant logout. The site ask if he is sure he want to loggout. And he said Yes. But the site will not let him loggout. Hes still logged in.
The same happends with the cart. If you remove something Its gone, but when you download the site again its right there.

And the wishlist too….
The code are in that page. But the page is blank.

#51370 Copied

Eva Kemp

Support staff

March 21, 2015 at 10:51

Hello,

I’ve deactivated cache plugin and removed cache from your site via FTP.
Also I’ve reuploaded “woocommerce” folder in the directory wp-content/themes/woopress.
Now please clear your browser cache or check the site in another browser.

Thank you.
Regards,
Eva Kemp.

#51393 Copied

Cubestore

Participant

March 22, 2015 at 18:43

Now its works but my site is slower.

#51503 Copied

Eva Kemp

Support staff

March 22, 2015 at 20:21

Hello,

You can speed up the site following the suggestions from these articles:
http://codex.wordpress.org/WordPress_Optimization
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/

Regards,
Eva Kemp.

#51533 Copied
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