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"Reviews" feature not displaying on product pages

This topic has 4 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

drinkwell

Participant

October 20, 2015 at 15:27

Hi, I’m having trouble implementing the “Reviews” feature on the individual product pages. Even after the check box for “reviews” on the single product page is checked, the options fails to display. Any possible fixes for this?

Thanks!

#95139 Copied Theme version: 1.2 WooCommerce version: 2.4.7

3 Answers

Eva Kemp

Support staff

October 20, 2015 at 15:56

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#95149 Copied

drinkwell

Participant

October 20, 2015 at 15:59

Thanks Eva, I just did

Please, contact administrator
for this information.

#95150 Copied

Eva Kemp

Support staff

October 20, 2015 at 17:18

Hello,

Please update the theme to the latest version 2.5.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#95170 Copied
Tagged: display, persuasive, product pages, reviews, template, woocommerce, wordpress
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