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Revolution Slider - by mthepro - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

mthepro

Participant

July 7, 2015 at 23:19

Hello Eva and 8Theme,

Congratulations on the new theme.

I am grateful if you would kindly confirm whether there has been an attack or threat to Word Press recently, and confirm whether providing solutions to the following is still allowed please:

1. The revolution slider on my site is no longer showing any of the uploaded slides, other than the first one. The slides have been uploaded.

2. The post grid feature does not open as a link to the actual post, is there a function that will allow for the creation of a link back option for the ‘Featured Article’.

I appreciate your support in this matter.

Kind regards,

Henry

Please, contact administrator
for this information.

#73800 Copied Theme version: 2.7 WooCommerce version: 2.3.11

6 Answers

Eva Kemp

Support staff

July 8, 2015 at 13:04

Hello,

1. As I see slides are empty:
http://storage3.static.itmages.com/i/15/0708/h_1436356988_2408951_9027f7f7f2.png
Try to reupload them.

2. I’ve checked the post “5 star London – Spa Verta” and the link on Blog page has been redirected to the full post page.

Regards,
Eva Kemp.

#73930 Copied

mthepro

Participant

July 9, 2015 at 02:22

Hello,

Thank you for your message.

1. As I see slides are empty:
http://storage3.static.itmages.com/i/15/0708/h_1436356988_2408951_9027f7f7f2.png
Try to reupload them.
I re-uploaded the slides. However, the image layer is not showing in the thumbnail, it is empty as reflected in your print screen attachment.

Revolution Slider Prt Scr

2. I’ve checked the post “5 star London – Spa Verta” and the link on Blog page has been redirected to the full post page.

I have provided a print screen showing that the featured article link is not functional at present.

Home Page Prt Scr

Regards,

Please, contact administrator
for this information.

#74121 Copied Theme version: 2.7 WooCommerce version: 2.3.11

Eva Kemp

Support staff

July 9, 2015 at 12:28

Hello,

You selected incorrect “Data source” in Post Grid settings. You set “Page” and I’ve changed it to “Post”. Now your featured post is shown. Please clear browser cache and check.
I’ve uploaded background images for your slides and removed images layers. Now slider is working.
Please check.

Regards,
Eva Kemp.

#74247 Copied

mthepro

Participant

July 9, 2015 at 21:50

Hello Eva,

Checked and verified as working properly.

Thank you ever so much.

If there is anything I can do for you like agree to back link and vice versa 8Theme are welcome to request.

Best regards,

MthePro

Please, contact administrator
for this information.

#74372 Copied Theme version: 2.7 WooCommerce version: 2.3.11

mthepro

Participant

July 19, 2015 at 23:23

Hello Eva and 8Theme Support,

I created a new menu to be added to the footer of my site. However, every time I click save menu after adding a page, the screen goes blank.

I refreshed the screen a couple of times, however it just returns back to the nav-menu.php page without the saved pages.

I am grateful if you would kindly help me find a solution as ideally I require the Home, About, Blog, VIP Events, Shop, Contact, Privacy and Terms pages to be menu headings for the newly created Footer Menu.

Thank you.

Best regards,

MthePro

Please, contact administrator
for this information.

#75895 Copied Theme version: 2.7 WooCommerce version: 2.3.11

Eva Kemp

Support staff

July 20, 2015 at 16:08

Hello,

Some plugin is causing the issue.
Please deactivate 3rd-party plugins and check Menu section after that.

Regards,
Eva Kemp.

#76007 Copied
Tagged: revolution slider, seo friendly, slider plugin, templates, woocommerce, wordpress
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