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Revolution Slider Banner does not work - by ppeixoto

This topic has 17 replies, 4 voices, and was last updated 9 years, 5 months ago ago by Robert Hall

ppeixoto

Participant

September 23, 2015 at 00:01

The Revolution Slider is not working on my site. I changed the theme to the Default and fails. Before I had done a test with UNDERWEAR STORE and worked there. Slider Revolution on the page is talking to upgrade from 5.0.6. When I click, I go to the company page, and there have to pay to upgrade. Is this the problem?

#88708 Copied Theme version: 2.2 WooCommerce version: 2.4.6

16 Answers

Jack Richardson

Support staff

September 23, 2015 at 07:23

Hello,

You can download the latest plugin version at this link https://www.8theme.com/download-plugins/ . Update the plugin via FTP, overwrite the existing “revslider” folder in wp-content/plugins directory.

Best regards,
Jack Richardson.

#88733 Copied

ppeixoto

Participant

September 23, 2015 at 16:23

Hello,

I can delete the revolution slider plugin on wordpress that was already up and send the updated file revslider the control panel?

Thanks

#88872 Copied

ppeixoto

Participant

September 23, 2015 at 19:53

I entered the FTP and saw that I sent to the wordpress zip file. Now I can not send the plugin revslider to the wp-content folder. Do you think I’d better send the new update file without being compressed?

Thanks

#88917 Copied

Robert Hall

Participant

September 23, 2015 at 20:29

Hello,

Please provide us with wp-admin and FTP credentials in Private Content and we’ll help you with update.

Regards,
Robert Hall.

#88921 Copied

ppeixoto

Participant

September 23, 2015 at 21:01

in private!

Please, contact administrator
for this information.

#88926 Copied

Jack Richardson

Support staff

September 24, 2015 at 08:00

Hello,

I’ve updated Revolution Slider plugin.
Please check it.

Best regards,
Jack Richardson.

#88975 Copied

ppeixoto

Participant

September 24, 2015 at 13:32

Thank you Jack!
For some reason the slide is not showing up on my Samsung cell note 3. Is there any incompatibility?
Can you tell me in which the FTP folder placed the update Revslider? I’ll need to put the other plugins like Masterslider and do not know where to put!

#89050 Copied

Robert Hall

Participant

September 24, 2015 at 13:39

Hello,

Navigate to Dashboard->revolution slider->slider setting click on ‘Slideshow-auto’ and save settings then check issue with slider.

You can find Revslider plugin in wp-content/plugins folder.

Regards,
Robert Hall.

#89052 Copied

ppeixoto

Participant

September 24, 2015 at 13:57

You upgraded the revslider by FTP?
Why can not I find this wp-content / plugins folder folder. The folder is zipped and I can not open it directly on the server. I saw that there are now a few different folders there, you managed unpack some?

Thanks

#89053 Copied

Jack Richardson

Support staff

September 24, 2015 at 14:55

Hello,

At first you should extract the archive of the plugin on your PC. Then connect to your server via FTP (using some FTP client – FileZilla, for example) and enter wp-content/plugins directory and overwrite the existing folder (for example “revslider”) with the folder that you downloaded.

Best regards,
Jack Richardson.

#89067 Copied

ppeixoto

Participant

September 24, 2015 at 19:37

Hello Jack,

I downloaded the revslider on my pc. But the problem is that I find this wp-content / plugins directory in filezilla. It has a path: w3-full-cache / wp-content, but within this there isn´t the plugins folder. I sent masterslider-installable.zip there, but not updated on my wordpress. I think I’m doing wrong!

#89110 Copied

Jack Richardson

Support staff

September 25, 2015 at 08:37

Hello,

When you’re connected via FTP you see this directory structure http://prntscr.com/8k86zg , you need go upper of this directory and enter “var” folder, then go to “www” folder and then to “magazinecriativo.com.br” and “htdocs”.
After that you’ll see wp-content directory.

Best regards,
Jack Richardson.

#89186 Copied

ppeixoto

Participant

September 25, 2015 at 21:29

I had not seen this folder!
Thank you very much for your help!!! 🙂

#89364 Copied

Stan Russell

Participant

September 26, 2015 at 18:44

Hello ppeixoto,

we are always happy to help our customers. Have a nice day!

Regards,
Stan Russell.

#89434 Copied

ppeixoto

Participant

September 28, 2015 at 18:08

Thank you Stan! If you want, you can close this topic.

Best Regards

#89966 Copied

Robert Hall

Participant

September 28, 2015 at 18:37

Hello,

You’re welcome!

Regards,
Robert Hall.

#89972 Copied
Tagged: banner, best selling, error, revolution slider, themes, woocommerce
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