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Revolution slider not displaying and upgrade questions

This topic has 10 replies, 4 voices, and was last updated 10 years ago ago by Eva Kemp

hokumaustralia

Participant

December 8, 2014 at 16:05

Hi,

My revolution slider is not displaying, recent event. Also I want to upgrade my wordpress site to the 4.1 addition. Is this possible, are there any bugs? which files do I need to update on my ftp.

Please, contact administrator
for this information.

#28525 Copied

9 Answers

hokumaustralia

Participant

December 8, 2014 at 16:14

please see hosting ingo

Please, contact administrator
for this information.

#28527 Copied

wesjones10

Participant

December 8, 2014 at 16:39

I cannot upgrade revolution slider. Product code says invalid.

Please, contact administrator
for this information.

#28532 Copied

Robert Hall

Support staff

December 8, 2014 at 16:43

Hello wesjones10,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#28533 Copied

wesjones10

Participant

December 8, 2014 at 16:58

Here is the wp-admin and FTP.

Please, contact administrator
for this information.

#28534 Copied

Robert Hall

Support staff

December 8, 2014 at 17:09

Hello hokumaustralia,

Please provide us with link to the page and wp-admin access in Private Content as well.
Also you can try to update WordPress manually.
Don’t forget to make backup your site.
For example watch this video:
https://www.youtube.com/watch?v=8EOFNs-6HaA

Regards,
Robert Hall.

#28540 Copied

wesjones10

Participant

December 8, 2014 at 17:16

Wordpress is updated, the revolution slider for the Royal Theme will not update because the product code says it’s invalid.

Please, contact administrator
for this information.

#28543 Copied

Robert Hall

Support staff

December 8, 2014 at 17:20

Hello wesjones10,

Please provide us with FTP credentials to the root folder of the site.
As I see you have use old version of the theme. Please update to the latest.
Don’t forget to make backup your site before updating.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#28546 Copied

hokumaustralia

Participant

December 9, 2014 at 15:50

Hi,

Website link below

I haven’t upgraded the leader theme, is there a tutorial for that?

thanks in advance

Please, contact administrator
for this information.

#28709 Copied

Eva Kemp

Support staff

December 9, 2014 at 16:26

Hello @hokumaustralia,

You can watch the tutorial written in the previous post for the client @wesjones10.
It’s for Legenda theme but the process is the same.

Thank you.
Regards,
Eva Kemp.

#28724 Copied
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Revolution slider not displaying and upgrade questions

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