Revolution Slider not working after deploying to stage

This topic has 6 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Jack Richardson

  • Avatar: swaldner
    swaldner
    Participant
    October 25, 2016 at 22:08

    I’ve deployed my site from development to staging and now Revolution Slider does not work. It shows that it is activated in the control panel but the sliders only show the embedded tags.

    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 26, 2016 at 08:52

    Hello,

    Please provide WP admin credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: swaldner
    swaldner
    Participant
    October 26, 2016 at 23:35

    creds in private content

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 27, 2016 at 07:54

    Hello,

    Please give us FTP access as well.

    Regards,
    Eva Kemp.

    Avatar: swaldner
    swaldner
    Participant
    October 27, 2016 at 15:46

    ftp creds in PC

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 27, 2016 at 18:17

    Hello,

    We can’t work in WP Dashboard because of the error “Sorry, you are not allowed to access this page.”. Please give us administrator permissions.

    May we reupload theme files? Please create a backup.

    Best regards,
    Jack Richardson.

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